What are the responsibilities and job description for the Application Support Engineer position at EDC Corporation - AIMS Parking?
EDC Corporation is currently seeking an application support engineer to join our growing development and customer support team. The chosen candidate will provide software application support, troubleshoot client issues, establish the root cause of application errors, and work closely with clients to communicate progress and resolutions.
This position will also provide an opportunity for the successful candidate to grow into our Junior Software Developer position, implementing new features and application enhancements.
We are seeking candidates that enjoy problem solving while providing personalized support to clients and implementing technical solutions.
Visit http : / / www.aimsparking.com for more information.
Application Support Engineer Responsibilities :
- Providing software application support for clients and senior development staff
- Providing detailed instructions and assistance to clients
- Assisting with system configurations
- Utilizing report designer tool to configure reports and letters for clients
- Troubleshooting and replicating application errors
- Ensuring effective front-end and back-end functionality of applications
- Consulting with the software development team, internal users, and clients to improve application performance
Advanced Responsibilities :
Application Support Engineer Requirements :
Salary and Benefits :
About Us :
EDC Corporation develops a wide range of software for Higher-Ed, Municipal, Health Care and Airport Parking Departments. Our product suite includes a responsive web application that manages and processes parking related data, with a customer-facing e-commerce platform and native iOS and Android Apps. We are a rapidly growing corporation and pride ourselves on cutting edge products with top-notch and personalized client support.
As an Equal Opportunity / Affirmative Action employer, EDC does not discriminate in its employment practices due to an applicant or employee’s race, color, religion, sex (including pregnancy), sexual orientation, gender identity, age, national origin, veteran or disability status, or any other basis protected by federal law. In addition, we comply with all applicable state and local laws governing nondiscrimination in employment.
Salary : $65,000 - $85,000