Demo

Customer Service Representative - State Farm Agent Team Member

Eddie Cabral - State Farm Agent
Orlando, FL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION

Eddie Cabral State Farm is seeking a qualified professional to join our winning team as a Customer Care Representative. This individual must be able to speak and write in English and Spanish and assist our active Spanish-speaking client base and sales team. If you are a motivated self-starter, who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you promptly.

RESPONSIBILITIES include, but are not limited to

  • Managing customer inquiries, following up with customers, and resolving issues.
  • Providing prompt, accurate and friendly customer service. (Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, etc.)
  • Maintaining client records and updating information as needed.
  • Assisting with customer retention strategies.
  • Coordinating with other departments to ensure customer satisfaction.
  • QUALIFICATIONS

  • Detail oriented
  • Excellent interpersonal and communication skills in both English and Spanish - written, verbal and listening
  • Proactive in problem-solving skills
  • Computer knowledge
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to handle high-stress situations calmly
  • Experience in customer service preferred
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative - State Farm Agent Team Member?

    Sign up to receive alerts about other jobs on the Customer Service Representative - State Farm Agent Team Member career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Eddie Cabral - State Farm Agent

    Eddie Cabral - State Farm Agent
    Hired Organization Address Orlando, FL Full Time
    Benefits : Health Insurance Reimbursement 401(k) Bonus based on performance Competitive salary Paid time off ROLE DESCRI...

    Not the job you're looking for? Here are some other Customer Service Representative - State Farm Agent Team Member jobs in the Orlando, FL area that may be a better fit.

    Customer Service Representative - State Farm Agent Team Member

    Oswaldo Velazquez - State Farm Agent, Kissimmee, FL

    Customer Service Representative - State Farm Agent Team Member

    Rocco English - State Farm Agent, Orlando, FL

    AI Assistant is available now!

    Feel free to start your new journey!