What are the responsibilities and job description for the Customer Service Rep position at Edelman Plumbing Services?
Job Description
Job Description
At Edelman Plumbing in Coppell, TX, we're not just about pipes and repairs – we're about people - our customers, employees, and community. That's why we invest in YOU -because when our team succeeds, our company thrives. As our full-time, remote Customer Service Rep , you'll enjoy a competitive pay of $16 - $18 per hour , the ability to work from home , career growth opportunities, and a healthy work-life balance !
WHAT DOES YOUR DAY ENTAIL?
As our Customer Service Rep, you are the friendly and knowledgeable voice of Edelman Plumbing. Your day-to-day involves booking service calls, listening carefully to customers, and ensuring their needs are met. You'll input customer details into our system, keeping everything running smoothly. When schedules shift, you'll adjust and coordinate appointments, making sure both customers and our service team are aligned. And after each job, you'll follow up with customers, ensuring their experience was nothing short of excellent. Your role is more than just answering calls-it's about building relationships, creating trust, and making every interaction count.
This is a full-time, remote position, with hours from 8 AM - 5 PM, Monday through Friday. While this role starts remotely, regular in-person meetings will be required, and over time, the position will transition to an in-office role in Coppell, TX.
WHAT'S NEEDED?
- High school diploma
- Valid driver's license
- Basic computer skills
WHAT SETS US APART?
We are a company proudly built on trust, teamwork, and a commitment to excellence. We believe in delivering top-tier service to our customers while creating a supportive and rewarding environment for our employees. Our team is dynamic, passionate, and focused on growth, ensuring that every member has the tools and support they need to thrive. When you join us, you become part of a team that values quality workmanship, customer satisfaction, and a strong work ethic.
WHAT ARE YOU WAITING FOR?! APPLY TODAY!
If you're looking for a dynamic, rewarding, and growth-oriented opportunity, this is it! Join Edelman Plumbing as our remote Customer Service Rep, where your work matters and your career thrives. Our initial application process is quick, easy, and mobile-friendly – apply now to get started!
Must have the ability to pass a background check and drug screening test.
Job Posted by ApplicantPro
Salary : $16 - $18