What are the responsibilities and job description for the Home Health and Hospice Community Liaison position at Eden Health?
Eden Health is hiring a Community Liaison to support our business development efforts all throughout Spokane counties in Washington. This position is focused on census growth, brand recognition and reputation in our service areas for our Home Health and Hospice service lines.
Why choose Eden? We’re interested in you and want you to succeed. Our business is growing rapidly, and we want you to grow with us. We have infinite room for advancement, both personally and professionally. We work hard to match you with a position that best fits YOUR skills and YOUR availability. In addition, Eden Health is a Certified Great Place to Work company, 5 years in a row!
Why choose Eden? We’re interested in you and want you to succeed. Our business is growing rapidly, and we want you to grow with us. We have infinite room for advancement, both personally and professionally. We work hard to match you with a position that best fits YOUR skills and YOUR availability. In addition, Eden Health is a Certified Great Place to Work company, 5 years in a row!
Job Summary:
- Responsible for maintaining relationships with referral sources including, but not limited to hospitals, long term care facilities, rehabilitation centers, and physician practices.
- Works closely with agency sales representatives to guarantee effective communication and transition of referrals.
- Efficiently processes referrals per agency and referring provider policies.
- Explains Eden Health’s program to patients, family members, and other referral sources in an accurate, complete, and thorough manner.
- Works closely with agency staff to guarantee all patients experience a safe transition to home.
- Provides accurate and timely documentation of all marketing activities back to the agency as requested.
- Follows-up on referrals for evaluation and/or admission to Eden Health program.
- Attends and participates in in-services, staff meetings, and case conferences.
- Completes all documentation in an accurate, timely, and legible manner.
- Obtains outstanding orders or documentation as requested by agency.
- Ability to communicate effectively with patients, coworkers, and other healthcare professionals.
- Participate in the development and implementation of processes in accordance with agency’s evolving goals.
- Meet and/or exceed home health and hospice referral and admission goals.
Education/Experience Requirements:
- Clinical background preferred
- Healthcare marketing experience in home health and/or hospice industry, DME, medical supplies outside sales, pharmaceutical sales, and/or other industries which may call on contacts at SNF, Hospitals, Dr. Offices, ALFs and more
- B.S. Degree in Marketing, Sales, Business or Health Care preferred
- High school diploma or equivalent required
- General clerical, data entry and excellent organizational skills
- Able to communicate effectively in English verbally and in writing
- Working knowledge of computer software programs
- Valid driver’s license and reliable transportation
- Able to pass criminal background check and national sex offender clearance
- Must be able to physically navigate through community for entire shift. This is not an in-office administrative sales position.
Career Benefits:
- Long-Term Service Recognition/Retention Bonus Program
- “Refer a Friend” Bonus Program
- Training and educational Assistance
- Career Advancement Opportunities
Financial Benefits:
- 401k Retirement Savings Plan
- Employee Stock Ownership Plan
- Flexible Spending Accounts
- Life, Accident, & Disability Insurance
- Paid Holidays
- Monthly Bonuses
- Continuing Education Credits are paid for – we offer online and in-person education
- Discounts with AT&T Wireless, National and Enterprise car rentals
- Discounted tickets to a variety of events (Disney Land, Disney World, Universal Studios, SeaWorld, Local Concert/Sporting Events, Hotels/Resorts, etc.
Personal Benefits:
- Paid sick leave and vacation time – eligible employees start accruing time on their first day of employment
- Identity Theft Protection
- Employee Assistance Program
- Employee Hardship Fund
- Floating Holiday – use it on your birthday or any other day of the year!
- Dental, Medical, Vision available for full-time status
Eden Health is an Equal Opportunity Employer.
