What are the responsibilities and job description for the Member Coordinator position at Eden?
Description
Job Title: Member Coordinator
Job Type: Full-time
Location: 5990 S. University Blvd. Greenwood Village, CO 80121
Job Summary: Eden Health Club is seeking a dedicated and proactive Member Coordinator to be the welcoming face of our luxury wellness and fitness community. In this role, you’ll create seamless, exceptional experiences for our members by overseeing sales operations, coordinating health and wellness services, and ensuring the highest standard of care. As a Member Coordinator, you will play a vital role in membership sales, client engagement, and delivering personalized experiences to our guests. Key Responsibilities:
Key Attributes:
Job Title: Member Coordinator
Job Type: Full-time
Location: 5990 S. University Blvd. Greenwood Village, CO 80121
Job Summary: Eden Health Club is seeking a dedicated and proactive Member Coordinator to be the welcoming face of our luxury wellness and fitness community. In this role, you’ll create seamless, exceptional experiences for our members by overseeing sales operations, coordinating health and wellness services, and ensuring the highest standard of care. As a Member Coordinator, you will play a vital role in membership sales, client engagement, and delivering personalized experiences to our guests. Key Responsibilities:
- Assist teams in coordinating aesthetics and wellness services, treatments, and programs.
- Assist with scheduling, sales, and payment processing through our management software.
- Ensure smooth communication and collaboration between the fitness, med spa, and wellness teams.
- Promote health and wellness offerings, including memberships, packages, treatments, and retail products, to drive engagement.
Key Attributes:
- Excellent interpersonal and leadership skills, with a focus on member satisfaction.
- Strong organizational abilities and attention to detail in a fast-paced environment.
- Proactive problem-solving approach.
- Passion for aesthetics, health, wellness, and fitness.
- Positive, can-do attitude and ownership mentality.
- 2 years of sales concierge and med spa experience.
- Familiarity with Zenoti or similar scheduling and POS platform preferred.
- Experience with membership and package sales preferred.
- Knowledge of skincare, wellness treatments, and/or fitness programs is advantageous.
- Reliable transportation required.
- Flexibility to work evenings and weekends as needed.
- Bachelor’s degree in a related field (e.g. wellness, aesthetics, business) is a plus.
- Opportunities for career growth within a thriving wellness-focused community.
- Employee discounts on Eden Health Clubs services and products.
- A supportive and inspiring team environment.
Salary : $20