What are the responsibilities and job description for the Operatore Customer Care position at edenpeople?
Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries. Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow. In 2019, thanks to its global technology assets, the Group managed €31 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe. OPERATORE CUSTOMER CARE Edenred è un'azienda leader nelle soluzioni per gli employee benefits e l’expense management per le imprese. Con un modello di business vincente, che mette in relazione 65.000 clienti (aziende e istituzioni pubbliche), 2.000.000 di beneficiari (dipendenti e cittadini) e 150.000 merchant (partner commerciali), ogni giorno innoviamo e semplifichiamo la vita di aziende e collaboratori. YOU WILL VIBE WITH US La risorsa ricercata, sarà inserita all'interno della divisione Customer Operations e si occuperà dello svolgimento delle seguenti attività: Inserimento ordini e compilazione scheda anagrafica cliente; Contatti con fornitore esterno per la risoluzione di problematiche operative; Assistenza telefonica o via mail ad affiliati legata a temi di fatturazione elettronica; WE WILL VIBE WITH YOU Se hai un’esperienza pregressa in un ruolo analogo o nel settore del Customer Care, hai un forte orientamento all’obiettivo e hai voglia di metterti in gioco in un ambiente stimolante e multinazionale inviaci la tua candidatura ed entra a far parte del nostro team Customer Operations. OTHER DETAILS Sede di lavoro: Milano Orario di lavoro: Full time Apply now and Vibe with Us! The Edenred State of mind - We are a unique company. We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.