What are the responsibilities and job description for the Provisioning Specialist position at Edge Communications Solutions LLC?
Job Description
Job Description
Description : Company Description
Edge is an innovative provider of business technology services. We possess all the engineering, integration, installation, and support resources required to deliver premium voice, data, Wi-Fi, cybersecurity, connectivity, and IT solutions.
Position Description
As a function of Edge’s Customer Voice and Carrier Services department, process incoming customer orders for Edge voice services.
Key Responsibilities
- Review & verify received customer orders
- Create project task assignments in Edge’s internal ticketing system
- Monitor ticketing system for new orders and triage existing
- Coordinate with other external vendor partners to transfer phone numbers
Benefits
At Edge Communications, we deeply appreciate the hard work and dedication of our team members. We understand the importance of taking care of our employees, which is why we offer a competitive compensation package that includes a comprehensive suite of health benefits such as medical, dental, and vision coverage, as well as company-paid life insurance and short- and long-term disability insurance. We are committed to nurturing your professional growth and paving the way for your future success within the company. Our aim is to create a supportive work environment where learning and growth are valued on our collective journey. We emphasize a collaborative and innovative team atmosphere, ensuring that each employee has the chance to make a meaningful impact on our processes, strategic decisions, and organizational culture.
Requirements : Required Experience
