Data Center Engineer

As the Data Center Engineer at EdgeUno, you will play a pivotal role in managing the colocation facilities primarily located in the Points of Presence (POPs) in Chile. We are seeking a qualified professional to oversee the installation, maintenance, and troubleshooting of IT equipment, ensuring continuous improvement in capacity, efficiency, sustainability, and reliability. This role requires a detail-oriented individual with hands-on experience in data center operations, availability for on-call shifts (24/7), and a willingness to travel when necessary. 

Core Responsibilities 

Equipment Installation & Maintenance: 

• Rack, stack, and cable IT equipment, including servers, network devices, and rack PDUs. 

• Implement and maintain structured cable management best practices. 

• Assist with the deployment of Rack/MOR cabling, ensuring high-quality standards. 

• Layer 1 and 2 troubleshooting for network devices and servers.  

Infrastructure & Facility Management: 

• Maintain and update the Computerized Maintenance Management System (CMMS). 

• Support Data Center Infrastructure Management (DCIM) activities. 

• Ensure cleanliness and proper organization of the data center environment. 

• Conduct physical audits of data center assets. 

IT Equipment Handling & Security: 

• Decommission IT equipment securely, including DBD removal and hard drive shredding. 

• Move locked DBD bins to designated shared areas. 

• Support audit and inventory management processes. 

• Physically assist in moving and racking equipment as needed. 

Operational Support: 

• Perform basic troubleshooting and repairs on servers and IT equipment following documented procedures. 

• Perform Tier 1 and 2 fiber analysis, OTDR traces analysis, and dark fiber troubleshooting. 

• Execute rack movements across various company locations when required. 

• Provide support for emergency incidents and problem resolution. 

Requirements: 

• Proven hands-on experience in data center operations. 

• Problem-solving and incident management experience. 

• Knowledge of security and data protection best practices. 

• Understanding of data center infrastructure, including power, cooling, and facility management, to ensure operational efficiency and reliability. 

• Availability for on-call shifts (24/7) and travel when necessary. 

• English proficiency (written and verbal) 

Preferred Skills (Nice to Have): 

• Basic Linux server administration. 

• Scripting and task automation knowledge. 

• Experience with network monitoring tools. 

• Basic networking skills and troubleshooting. 

• Experience with cloud installations. 

• Project management experience, including the ability to plan, execute, and oversee data center projects efficiently. 

• Relevant industry certifications (e.g., CCNA, AWS, Google Cloud, or similar). 

What We Offer 

At EdgeUno, we offer a competitive compensation package, development and training opportunities to shape and realize your career goals, and trustful environment where you can be yourself, share your thoughts, and create a valued partnership. We're looking for someone who shares our passion for innovation and our commitment to deliver a turnkey experience for cloud, gaming, streaming, and content companies who want to accelerate their expansion in Latin America with a customer-first focus. Join us and make an impact!