What are the responsibilities and job description for the Estimator position at Edgewater Door Company?
POSITION SUMMARY:
Provide exceptional customer service by creating customized, detailed customer quotations for Edgewater Door. Promote sales using Salesforce CRM and by maintaining open communication with the inside and outside sales team. Aid in developing and maintaining the customer base by being positive, responsive, and providing consult to customers and outside sales representatives, as needed. Growth potential for further responsibilities within the sales organization.
DUTIES AND RESPONSIBILITIES
- Convert customer request for quote (RFQ) into estimate
- Understand nuances of door manufacturing and terminology to generate accurate estimates
- Provide cut sheets and color samples to customers
- Communicate with external and internal customers clearly and concisely to ensure accurate pricing based on project specifications and customer requirements
- Enter, follow up, and track opportunities via Salesforce CRM software
- Multi-task several projects with a sense of urgency to meet customer bid dates
- Provide exceptional customer service throughout the process including managing customer claims/warranty issues
- Other tasks, as deemed necessary
QUALIFICATIONS AND SKILLS
- High school diploma or GED Required; Associate degree or equivalent experience preferred
- A minimum six months related experience
- Quickbooks, Microsoft Office Suite, and Salesforce computer skills
- AS400, QuickQuote a plus
- Effective oral and written communication skills
- Detail oriented
- Accurate
- Organized
- Pro-active problem-solving skills
- Technical aptitude
- Strong mathematical and analytical skills
- High energy and initiative
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18