Chief Operating Officer-Primary Care

Description

Job Title: Chief Operating Officer (COO)-Primary Care
Location: 
Organization: Edgewater Health
Reports To: Chief Executive Officer (CEO)

Position Summary:
The Chief Operating Officer (COO) is a key executive responsible for the overall operational management of Edgewater Health Primary Care Division. The COO will ensure the delivery of high-quality healthcare services while optimizing operational efficiency and compliance with regulatory standards. This position requires a strategic leader with a deep understanding of the healthcare landscape and a commitment to improving community health outcomes.

Essential Duties and Responsibilities:

• Operational Oversight: Lead and manage the daily operations of the health center, ensuring alignment with the strategic vision and mission of the organization.
• Strategic Development: Collaborate with the CEO and board to develop and implement organizational strategies that enhance service delivery and community impact.
• Financial Stewardship: Oversee financial planning, budgeting, and resource allocation, ensuring the health center operates within its financial means while maximizing service delivery.
• Regulatory Compliance: Ensure compliance with federal, state, and local regulations and standards, including those specific to federally qualified health centers.
• Quality Improvement: Lead initiatives aimed at improving patient care quality and operational efficiency, including compliance with regulatory standards.
• Data Analysis and Reporting: Utilize data analytics to monitor performance metrics, identify areas for improvement, and drive improvements in service delivery.

• Community Relations: Build and maintain relationships with community stakeholders, including patients, local organizations, and government entities, to promote health center services and initiatives and to enhance service delivery and outreach.
• Policy Development: Develop and implement policies and procedures that promote best practices in healthcare delivery and operational efficiency.

• Team Leadership: Recruit, mentor, and develop a high-performing team; foster a culture of collaboration, accountability, and continuous improvement.

Qualifications

Qualifications:

• Master’s degree in healthcare administration, Public Health, Business Administration, or a related field.
• A minimum of 5 years of progressive leadership experience in healthcare operations, preferably in a federally qualified health center or similar environment.
• Strong knowledge of healthcare regulations, compliance issues, and quality improvement methodologies.
• Exceptional leadership, communication, and interpersonal skills, with the ability to engage and inspire staff at all levels.

Preferred Qualifications:

• Experience with community health initiatives and understanding of social determinants of health.
• Knowledge of federal and state healthcare policies and funding mechanisms.
• Familiarity with health information technology and electronic health records (EHR) systems.
• Bilingual skills are a plus.

Workers Supervised:

Primary Care Office Manger

Medical Assistant Supervisor

Office Reception Staff