ASSISTANT FOOD & BEVERAGE MANAGER

Summary:

responsible for both the direct supervision of all FOH QSR, casual, fine dining team members and indirectly BOH team members. Responsible for day-to-day operations and ensure the efficient and smooth operation of the outlet assigned. Additional responsibilities will include but are not limited to assisting the Food and Beverage Manager with training, discipline, maintaining quality and control, maintaining labor hours and evaluation of team members job performance. Contributes to a high energy environment increasing team member morale. Assists in other departments as needed such as Beverage and Banquets. Maintains high standards and expectations of the Company’s Guest Service culture.

Essential Functions and Responsibilities

• Assist in the hiring, training, evaluation, development, and disciplining of departmental employees.
• Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
• Address any guest concerns by providing guest service recovery
• Monitor team member compliance daily of all Department policies and procedures
• Accurately report team member incidents to Food and Beverage Manager and team member injuries to Security immediately
• Maintain par levels for all inventory, supplies, and equipment. Utilizes Company ordering systems to place outlet orders on a regular basis
• Ensure that all inventory is properly stored and rotated. Completes monthly inventory requirements
• Assists Food and Beverage Manager with interviewing, hiring, training, developing all team members and monitors for performance efficiencies.
• Monitor and assist Host(ess) in greeting and escorting guests to their tables ensuring optimal guest service
• Access all functions of the POS system in accordance with specifications. Cashier in outlets as needed to assist with short staffed needs and prioritize guest service expectations
• Accurately void, refund, comp checks according to Department policies and procedures and accounting requirements
• Properly implement, assist, and expedite manual procedures for system down POS issues and ensure accuracy from all staff cash drawers
• For all food outlets, run system-closing reports and ensure that all servers' checks are closed before they sign out
• Ensures that all food outlets and workstations are clean, organized and that equipment is cleaned, maintained and in proper function
• Required to maintain the responsibility of all food outlet SNHD standards and regulations to include daily Department health inspections, charts and documentation
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, is they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• Three years of experience as an Assistant F&B Manager/Supervisor, preferably in all aspects of various dining atmospheres
• Computer basic mathematical calculations
• Familiarity with food and beverage cost controls
• Servsafe Preferred
• High school diploma, some college preferred
• Minimum 21 years of age
• Ability to communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Health
• Alcohol Awareness
• Gaming Registration

Physical Requirements

• Frequently stand and walk throughout the properties
• Occasionally sit and work at a desk
• Occasionally squat, kneel, reach, bend, twist
• Lift, carry, push, pull or otherwise move objects weighing up to 50 lbs
• Work for sustained periods of time maintaining concentrated attention to detail
• Use of chemical
• Need to distinguish between shades of color
• Hearing, vision, speech, and literacy (critical)
• Communicate via radios.
• May be scheduled extended shift hours

Work Environment Potential Conditions

• Indoor and outdoor
• Smoky and noisy
• Hot and cold temperatures
• Slippery surfaces, chemical agents, and exposure to dust, fumes and/or gas

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.