What are the responsibilities and job description for the STOCKMAN'S FOOD SERVER position at Edgewater (Laughlin, NV)?
Summary:
Provide amazing guest service while taking, retrieving, and serving food and beverage orders to guest tables according to venue specifications in a professional courteous and efficient manner and complete side work.
Essential Functions and Responsibilities:
- Present menus to guests and uses suggestive selling techniques to sell appetizers, soups, salads, entrees, specialty items, desserts, and wine.
- Maintain knowledge of all restaurant menu options and answers guests’ questions about the menu.
- Take food and beverage orders and ensures accurate entry and delivery of the order.
- Meet all service standards, such as performing a satisfaction check within two minutes of the guest receiving food orders and within four minutes of a guest receiving a cocktail order.
- Ensure that all food is served within health, safety and sanitation guidelines.
- Total guest bills, presents them to guests in a timely manner and obtains full payment along with appropriate paperwork, such as signed credit card slips, comps, etc.
- Ensure tables are always well maintained.
- Maintain tables in the assigned station as needed and according to restaurant.
- Attends training classes required by management.
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Perform other duties as assigned
Qualifications
- Previous experience in a high-volume or fine dining restaurant preferred
- Basic knowledge of wine and liquor and wine service techniques
- Ability to manage multiple tasks and remain calm in a very high-paced
- Must be at least 21 years of age
- High school diploma or equivalent
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
Work Cards
- Health
- Alcohol Awareness
Physical Requirements
- Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs.
- Bending, Stretching, Balancing and Reaching
Work Environment Potential Conditions
- Inside
- Noisy
- Dirty Dishes
- Wet, Dry floors and areas
- Smoky
- Dimly lit
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
