Housekeeping and Laundry Supervisor

Taking care of dependent persons is worthwhile to work. Serving others is a lifestyle choice and should not be entered into lightly. Contributing to the health and welfare of others can be draining at times, but at the same time can be truly rewarding. Being a caregiver is a dedicated occupation and is not like any other job. You have agreed to accept the responsibility for providing proper care and service to persons who depend on others for care. This means you agree to follow the guidelines of this living center as you perform your duties and fulfill your responsibilities.

Purpose of this position: To assure that all areas of the Assisted Living Center are maintained in a clean and odor-free condition, assuring a safe, pleasant and homelike environment for our residents. To assure that all flat laundry (bed linens, towels, face cloths, table linen, napkins, aprons, etc.) are clean and sanitized, and properly folded and stored ready for use. To assure that all resident personal laundry is maintained in proper condition – treated for spots and stains, mended, properly washed and dried (according to manufacturer’s recommendations), folded or hung on hangers, and returned promptly to the owner. Ironing is to be done as needed.

Qualifications: Positive attitude toward the elderly, including those who may be physically frail or have dementia. Ability to read, write and follow directions provided in English. Maturity and ability to deal effectively with the demands of the job. Detail-oriented; ability to work independently as well as part of a team. Experience in health care of hotel housekeeping or laundry is preferred, but not essential. Must be able to pass the state-mandated criminal background screening and random drug testing.

Essential Functions:

• 1. Assure thorough cleaning of all resident apartments and common areas of the living center is in compliance with HPM standards – including vacuuming; washing windows; dusting; cleaning the toilet, shower, sink, and bathroom floor.
• 2. Assure safe use and storage of all chemicals, cleaning products, supplies, and equipment, including maintaining Safety Data Sheets for all chemicals used in housekeeping and laundry.
• 3. Hiring, training, supervising, scheduling, and managing all personnel working in the housekeeping and laundry department of this living center. Uses ON SHIFT for staff scheduling and to monitor and control overtime and compliance with labor budget. Prepare and present employee performance reviews on time for both 90 day and annual reviews.
• 4. Assuring all personnel is properly prepared to do the work that is required of them, in keeping with HPM, HFA-licensing, OSHA, and MIOSHA rules.
• 5. Schedule and monitor cleaning of resident apartments.
• 6. Works in tandem with RSC to assure infection control practices are followed.
• 7. Complies with HPM AL Specifications when purchasing supplies and equipment.
• 8. Order and maintain an inventory of all supplies and equipment needed to assure the living center is properly cleaned and odor-free.
• 9. Comply with labor and supply budgets.
• 10. Regularly inspects of resident’s apartment to assure no “disallowed” items are in use. Such as Extension cords, candles, frayed electric cords, slip and fall hazards, etc.; Monitor storage in closets to assure items are stored no less than 18” from the ceiling where there are sprinkler heads. Monitor resident room refrigerator thermometers, and food viability.
• 11. Assist Maintenance personnel in moving resident’s from one apartment to another, as directed

General Responsibilities:

• 1. Be a goodwill ambassador for this living center
• 2. Participate in Family and Community events as directed
• 3. Participate in evening and weekend Manager on Duty (MOD) rotation.
• 4. Direct involvement with at least 1 resident life enrichment event per month.
• 5. Comply with Life Safety policies and periodic “drills”
• 6. Participate in training opportunities
• 7. Report safety and health hazards to the Maintenance Supervisor verbally for urgent and emergency concerns and via work orders for non-emergency concern
• 8. Work cooperatively with others on the same shift and across shifts
• 9. Report to work as scheduled
• 10. Treat all residents with dignity and respect
• 11. Observe residents for any change in condition (physical, emotional, cognitive or behavioral)
• 12. Communicate any change in condition to the Shift Supervisor
• 13. Comply with infection control protocols
• 14. Compliance with all Resident Rights including confidentiality
• 15. Compliance with the guidelines stated in the Employee Handbook
• 16. Other duties as assigned or needed to meet the goals and objectives of this living center

Code of Conduct: 

• 1. The Housekeeping and Laundry Supervisor is a member of the Management Team for this living center and is expected to maintain professional standards of behavior
• 2. The Housekeeping and Laundry Supervisor is expected to communicate professionally, maturely, and respectfully with ALL persons associated with this living center.
• 3. Compliance with the code of conduct included in the Employee Handbook.
• 4. Practices HPM Core Values: Honesty, Quality, Respect, Teamwork, Potential, and Balance.
• 5. Be a goodwill ambassador for this living center
• 6. Work cooperatively with others on the same shift and across shifts
• 7. Report to work as scheduled
• 8. Treat all residents with dignity and respect
• 9. Compliance with all Resident Rights including confidentiality
• 10. Compliance with the guidelines stated in the Employee Handbook                   

Physical & Mental Requirements:

• 1. Able to lift 50#
• 2. Able to stand, bend, twist, turn, stoop, squat, sit, kneel, pull, push, and walk long distances on hard surfaces, for extended periods of time.
• 3. Able to perform physically repetitive work.
• 4. Able to tolerate exposure to cold and hot temperatures.
• 5. Able to tolerate strong smells and chemicals
• 6. Able to operate equipment such as a vacuum cleaner, washing machine, clothes dryer, carpet cleaner, steam iron, etc.
• 7. Ability to move furniture and boxes
• 8. Ability to communicate verbally and in writing with residents, co-workers, and supervisors.
• 9. Ability to comprehend written and verbal instructions in English
• 10. Emotional stability to appropriately handle resident care needs, including chronic illness, challenging behaviors, dementia-related issues, and death of resident 

Compensation & Benefits:

• Hourly wage and benefits as stated in the Employee Handbook.
• Eligible for 2% increase after 90 days of employment
• Merit increase annually based on supervisor’s written evaluation of performance.