What are the responsibilities and job description for the Concierge- Evergreen at Timber Glen position at Edgewood Properties?
Overview
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company.
With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation.
Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years.
Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board.
We're currently seeking a Concierge for our multi-family portfolio of properties, with some experience in the customer service industry.
Candidate will work full-time at Evergreen at Timber Glen, our luxury property in Mays Landing, NJ.
MUST WORK WEEKENDS AND EVENINGS-FLEXIBLE SHIFT!!!
Responsibilities
- Serves guests by providing information and services
- Provides information and resources by identifying and clarifying guest needs and desires; answering questions; giving directions and instructions; developing inventories of services; offering commentary of previous guests; managing and screening messages.
- Provides services requested by making arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals, gifts, sporting events, transportation, meetings, secretarial services, couriers, communication and mail services, personal appointments and services, medical services, and similar requests; reminding guests of schedules; providing support and assistance; running errands; personalizing services.
- Anticipates services required by ascertaining mood and style of guests; identifying options before being asked; developing itineraries.
- Improves services by obtaining and evaluating guest observations, opinions, and criticisms.
- Maintains guest privacy and organization reputation by keeping information confidential.
- Updates job knowledge by participating in educational opportunities; maintaining personal networks.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Qualifications
- People Skills
- Verbal Communication
- Listening
- Customer Service
- Customer Focus
- Action Oriented
- Interpersonal Savvy
- Professionalism
- Emotional Control
- Dependability
- Housekeeping
Education Desired:
- High School or Equivalent
Previous Experience Desired:
- Customer service industry
In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,
life insurance, a 401(k) with company match and a corporate team environment with opportunity of advancement.
Also includes on-site company fitness gym, discounts on housing and home appliances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
