What are the responsibilities and job description for the Food Service Department Manager position at Edgewood Tahoe Resort?
Role Overview
The Assistant Restaurant Manager at Edgewood Tahoe Resort is a key member of our restaurant team, responsible for ensuring exceptional guest experiences and efficient service.
Key Responsibilities:
- Manage all aspects of the restaurant's day-to-day operations, including staff management, cleanliness, and customer satisfaction.
- Oversee the opening and closing of the restaurant, ensuring all duties are completed.
- Lead efforts to provide personalized and memorable dining experiences for guests.
- Resolve customer complaints and ensure customer satisfaction through effective communication and problem-solving skills.
- Maintain high standards of sanitation and cleanliness throughout the restaurant.
Requirements:
- A minimum of 2 years of experience in a supervisory or managerial role in the food service industry.
- Excellent customer service and communication skills, with the ability to handle stressful situations in a fast-paced environment.
- Knowledge of restaurant operations, including dining service, food safety, and health regulations.
- Strong verbal and written communication skills required.
- Proficiency in using restaurant management software (POS systems, scheduling tools).