What are the responsibilities and job description for the Server (Morning and Day) position at Edgewood Tahoe Resort?
Position Summary:
As a Server at Edgewood Tahoe Resort, you provide guests with food and beverage information, present ordered choices in a timely fashion and maintain dining ambiance. You ensure positive dining experience and develop strong guest relations. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.
Essential Functions:
- Acknowledge guests promptly and efficiently in seasonal outdoor seating areas.
- Maintain thorough knowledge of menu items and features of the day.
- Anticipate guests’ needs before they ask.
- Follow proper cash handling procedures, prepare guest checks and collect payments.
- Follow proper food handling and sanitary procedures.
- Abide by Nevada State liquor regulations.
- Operate and understands Point of Sale (POS) system.
- Take food and beverage orders and ensure accuracy of order by following up with culinary team members ensuring that food is prepared correctly and to customers satisfaction; return incorrect or improperly cooked orders to kitchen.
- Keep management informed of guest feedback.
- Complete assigned side-work daily including cleaning pool area, workstations, etc.
- Other duties as assigned. Responsibilities and activities may change at any time with or without notice.
Qualifications / Special Skills:
- At least two years of food service experience in a casual dining setting, including basic beverage knowledge.
- Must be 21 years of age.
- Familiarity with POS systems, ex; Aloha, Micros, Info-Genesis.
- Reliable and organized with excellent service standards.
- Must have the ability to carry trays.
- Excellent verbal, communication, and interpersonal skills.
- Possess an upbeat, positive, motivated and professional personality.
- Available to work varied shifts when needed, including weekends, holidays, and nights.
