Crisis Counselor

NOTE: The California Department of Public Health (CDPH) has issued new requirements for health care and congregant care facilities to decrease the risk of COVID-19 outbreaks. Based on the CDPH public health mandate, all candidates for positions at Edgewood Center must provide proof of vaccination. Edgewood Center will consider applicants with ADA and Title VII exemptions on a case-by-case basis.

Mission Statement: To be the place for all bay area children and families to find the care they need in support of their mental health and well-being.

Vision Statement

For everyone we serve to gain a better understanding of self, build confidence, gain strength, and welcome joy.

Crisis Counselor- This a full-time, non-exempt position, Monday to Friday 7am-3:30pm, located at our Vicente campus in San Francisco. This position is included in the Teamster Local 856 union.

About Edgewood

Each person who works at Edgewood Center for Children and Families shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewood’s successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters

Program Description

Edgewood's Crisis Stabilization Unit (CSU) provides youth and families with a safe, structured, child-friendly and supportive place to address mental health needs 24 hours a day, 7 days a week. The CSU was created in conjunction with the San Francisco Department of Public Health to evaluate and triage children and youth (ages 5-17) experiencing acute psychiatric symptoms or a mental health crisis.

Position Summary

The Counselor is responsible for the provision of direct client services and care coordination for assigned youth and families. Bilingual (Spanish/English) is preferred. Your main role will be in the CSU, and you may also be deployed to other onsite programs if support is needed.

Counselor Levels

Counselor 1 -Competencies and Tasks

• Partners with the treatment team members in the assessment, development, implementation and evaluation of Individualized treatment and care plans
• Coordination and facilitation skills
• Case management, mentoring, and coaching skills
• Develops, maintains, and strengthen partnerships
• Generates reports both verbally and in writing
• Maintains physical environment (duties include, but are not limited to, cleaning and organizing the classroom/cottage, reporting safety issues to facilities, doing and sorting laundry, etc.)
• Seeks support and guidance from senior counselors
• Adheres to agency protocols (call out protocol, medication protocol, SIR protocol, training plan, etc.)
• Meets program documentation standard (including increase in standard when taking OT shifts).
  
  

Counselor 2 - Competencies and Tasks

• Meeting and exceeding all areas of Cl category
• Implements program structure
• Strong problem-solving skills and is solution focused
• Develops and implements positive programming opportunities for clients
• Leads, facilitates, and manages small groups
• Meets program documentation standard (including increase in standard when taking OT shifts)
• Contributes positively to creating a healing-centered, welcoming, anti-racist, LGBTQ affirming team and organization.
• Demonstrates cultural competency, humility, and sensitivity treating youth, families, and colleagues with dignity and respect.
  
  

Applied Knowledge, Skills. And Abilities

• Ability to physically hold and/or restrain children, following "Handle with Care" principles and techniques
• Valid California Driver’s License or able to obtain one
• Ability to communicate verbally, in supervision, meetings, and with members of the team
• Demonstrated written proficiency
• Work experience in a residential, school day care or child centered agency with focus on children with special needs preferred
• Ability to develop, cultivate and adapt to the diverse cultural backgrounds of our clients
• Ability to work collaboratively in a team approach
• Thinks independently and can make informed decisions when needed
  
  

Salary Information

The hourly rate range for this position is: $22.69 no differential, $24.96-$29.50 based on 1-3 differentials for experience and language. *Please note- the language differential is contingent on passing a language proficiency test. Benefits are subject to CBA.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity

Edgewood is proud to be an equal-opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. Edgewood maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.