Dynamics 365 Administrator

We are seeking a skilled Dynamics 365 Administrator to oversee the administration, maintenance, customization, and support of our Microsoft Dynamics 365 platform. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with various departments to optimize our Dynamics 365 environment.

Hybrid near Richmond, VA

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and maintain Dynamics 365 environments, including production, testing, and development instances.
• Configure and customize Dynamics 365 modules to meet business requirements.
• Develop and implement security roles, workflows, and business processes.
• Update financial protocols as needed.
• Provide technical support and troubleshooting for end-users.
• Manage system upgrades, patches, and enhancements.
• Create and maintain documentation for system processes and user guides.
• Collaborate with stakeholders to gather requirements and implement solutions.
• Develop and run reports using various reporting tools.
• Manage data migration, integration, and data quality initiatives.
• Train end-users on Dynamics 365 functionality and best practices.
• Ensure compliance with security standards and best practices.
• Provide technical support and training to end-users.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

QUALIFICATIONS

• Strong understanding of Dynamics 365 modules, with a focus on Finance & Operations.
• Proficiency in customizing Dynamics 365 using Power Platform tools (Power Apps, Power Automate, Power BI).
• Experience with SQL Server and database management.
• Familiarity with Dynamics 365 security models and data management.
• Strong analytical, problem-solving and communication skills.
• May be asked to participate in an afterhours on call support rotation.
• Bachelor's degree in Information Technology, Computer Science, or related field.
• 3 years of experience administering Microsoft Dynamics 365.

Preferred Qualifications:

• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate Certification.
• Experience with Azure cloud services.
• Knowledge of C# and .NET framework.
• Familiarity with Agile methodologies.

Must have Green Card or be U.S. Citizen