Head of Revenue Operations

About Edia

Edia is a fast-growing Silicon Valley technology company that aims to reshape K-12 education. Over the last two years, Edia has grown to $4M in revenue with 35 employees and is scaling quickly. Today, Edia supports 100 districts across the country (e.g. New York City, Miami, San Francisco, Fulton County, Minneapolis, Denver, etc.) and builds breakthrough AI products to reduce chronic absenteeism, improve math outcomes, and more.

Overview

We’re building a best-in-class sales organization and looking for a highly capable Revenue Operations Expert to play a pivotal role in our continued 3x year-over-year growth. As a core member of the GTM team, you’ll help drive operational excellence across our sales tech stack (Salesforce, Outreach), ensuring our 11 AEs and 7 SDRs have the tools, processes, and insights they need to be maximally effective. This is a high-impact position where you’ll handle day-to-day system administration (e.g. handling invoices, helping with contracts, creating reports, updating territories, assisting with onboarding, etc.) and work with senior leadership to unlock new revenue opportunities.

Responsibilities

Salesforce & Outreach Administration

• Manage configurations, custom fields, workflows, and integrations to keep the tech stack running smoothly.

• Enhance data quality and ensure data cleanliness so reps can focus on closing deals instead of chasing outdated records.

Process & Data Integrity

• Refine and document core sales processes (e.g. territory assignments, funnel stages) to ensure data accuracy and pipeline visibility.

• Troubleshoot system issues, serve as a go-to expert for training and support, and proactively address data gaps and errors.

Reporting & Analytics

• Build and maintain dashboards, forecasting tools, and performance reports to provide real-time insights to Sales and Leadership.

• Analyze metrics like win rates, deal velocity, and pipeline coverage, identifying trends that inform strategic decisions.

Cross-Functional Collaboration

• Partner with Sales, Marketing, and Finance to streamline lead generation, quoting, and commission processes.

• Surface opportunities for workflow automation or process improvements that reduce friction and expedite deals.

Sales Enablement & Optimization

• Help onboard new reps to Salesforce, Outreach, Zoom, and other internal systems—ensuring proficiency and compliance with best practices.

• Continuously evaluate emerging sales operations tools and strategies that can enhance efficiency and drive revenue growth.

Qualifications

• Smart, fast learner

• Analytical

• Strong Excel / Google Sheets skills

• Detail-oriented

• Naturally driven to optimize and automate

• Bachelor’s degree in Economics, Mathematics, Engineering, or similar.

• 2 years of working with Salesforce, Outreach, etc.

Additional Job Details

The expected salary and bonus range for this position is $100,000 – $180,000 annually. Compensation may vary outside of this range depending on a candidate’s qualifications, skills, and experience. Additional benefits include equity, flexible vacation (especially during school holiday periods), and a technology stipend. This role offers a unique chance to be at the operational core of a 3x growth company, shaping processes that drive long-term success in K-12 education.

Compensation Range: $100K - $160K