Chief of Staff

Who are we and what do we do?    

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25 years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.    

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.    

No matter the occasion or moment, there’s an edible® for that.   

Through all our incredible years, we’ve remained committed to our 5Ps:      

• Our promise– Experiences that WOW.   
• Our products–Remarkably fresh.   
• Our places– Interactive and creative.   
• Our People– Create special memories.      
• Our purpose–To celebrate what’s good in life. 

Purpose:  

As Chief of Staff, you will be the strategic force driving success by enabling the President and executive team to execute their vision. You’ll manage complex projects, facilitate cross-departmental collaboration and visibility, and ensure the company's strategic goals are achieved efficiently and effectively. 

 Your role as a trusted advisor and liaison to internal teams and external stakeholders will foster strong partnerships and clear communication, facilitating informed decision-making and high performance across the organization. Through your analytical insights and proactive management, you will lead initiatives that enhance operational excellence and organizational growth.  

In this key position, you will empower the executive team and the entire company to achieve their highest potential. 

Location: This position will work onsite out of our home office in Sandy Springs, GA Monday-Friday.   

What that looks like day to day: 

• Strategic Planning & Execution: 

• Collaborate with the President and executive team to develop, implement, and monitor strategic plans and initiatives and ensure communication and visibility to necessary executives and key stakeholders 
• Conduct analysis and provide insights on strategic decisions, highlighting potential risks and opportunities 
• Monitor and facilitate the progress of executive goals and targets 
• Work with other business teams and influence strategic direction 
• Engage with finance and operations to help make data-driven decisions 
• Prepare updates and business reviews with executive leaders 
• Identify efficiency opportunities and drive associated initiatives to improve performance and success of the organization. 
• Manage agendas for staff meetings, strategic off-sites, and other important reviews 
• Assist leaders with annual planning process, headcount allocation, and portfolio management Drive staff meeting agendas and manage follow-up actions 

• Communication and Stakeholder Management: 

• Serve as a key liaison between the President, internal teams, and external stakeholders 
• Develop and maintain strong relationships with stakeholders to enhance collaboration and partnership 
• Facilitate discussions in areas related to program directions, strategic discussions, and conflicts 
• Set and drive regular cadence of communications to various stakeholders 

• Strategic Project Management: 

• Oversee and manage key projects and initiatives to ensure alignment with organizational goals and objectives, providing progress and updates and ensuring completion against requirements and timeline 
• Establish and track progress and status reporting on multiple projects (e.g., objectives and key results), working cross-departmentally to ensure stakeholder alignment 

• Executive Support to the President: 

• Apply business acumen, strategic thinking, and project management skills to provide leverage to the leadership team to grow 
• Act as a trusted advisor, providing strategic counsel and support  
• Prepare briefing materials and agendas for meetings and events, ensuring the President is well-prepared 
• Ensure the executive completes any action items required of them 

Requirements: 

• 5 years of experience providing effective operational support and project management for a senior executive 
• Experience translating strategy into an operational plan and drive to completion 
• Demonstrated experience effectively leading and managing high-impact, cross-organizational projects, programs and events 
• Bachelor’s degree required 

Essential Competencies:  

• Exceptional written and verbal communication skills to effectively convey complex ideas and strategies across all levels of the organization ensuring clarity in conveying the company's vision, fostering collaboration, and drives consensus 
• Ability to thrive in a fast-paced growth environment and pivot quickly and efficiently in response to changing priorities and demands 
• Strong analytical skills to interpret data and provide insights for strategic decision-making, enabling the executive team to make informed choices 
• Effective problem-solving skills to address challenges proactively and make sound decisions under pressure 
• You excel at crafting compelling and insightful presentations using data to deliver key updates and drive informed decision-making.  
• You possess strong problem-solving and conflict-resolution skills, enabling leadership and teams across the organization to address challenges swiftly and effectively while maintaining organizational harmony. You have the ability to mediate differing opinions and find common ground, foster collaboration, and drive progress toward achieving strategic objectives. 
• Natural ability to establish trust and build strong relationships with internal teams and external stakeholders, facilitating collaboration and partnership. 

What We Offer:  

• Onsite work environment with work from home flexibility, fostering collaboration and relationship building with peers, cross-functional partners and leadership     
• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.   
• Growth & Development – Each team member has visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication   
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company paid life insurance and short-term disability, flexible spending account options and more   
• Paid time off, including sick days & holidays to support work life balance   

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.