Senior Cloud Infrastructure Engineer

Senior Cloud Infrastructure Engineer

Who are we and what do we do?

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25 years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.

No matter the occasion or moment, there’s an edible® for that.

Through all our incredible years, we’ve remained committed to our 5Ps:

• Our promise– Experiences that WOW.

• Our products–Remarkably fresh.

• Our places– Interactive and creative.

• Our people– Create special memories.

• Our purpose–To celebrate what’s good in life.

Purpose:

At the heart of this role is the opportunity to transform how infrastructure powers human connections. As a Senior Cloud Infrastructure Engineer, your mission is to design and maintain cutting-edge architectures that ensure our e-commerce platforms deliver seamless experiences to millions of customers.

This is more than managing infrastructure, it’s about building a resilient foundation that supports moments that matter. You’ll lead efforts to innovate, automate, and optimize within a modern Azure environment, ensuring every API gateway, function app, and regionally redundant system operates flawlessly.

Your work will directly impact our ability to provide exceptional customer experiences, enabling a platform that celebrates life’s most special occasions. You’ll have the chance to reimagine what’s possible, bringing purpose and passion to every solution you create.

What That Looks Like Day-to-Day:

• Architect Resilience: Design and maintain a multi-region Azure environment that ensures high availability and fault tolerance. Build robust failover systems that operate seamlessly across three integrated regions.
• Automate Everything: Implement Infrastructure as Code (IaC) using ARM and Bicep templates, automating deployments, scaling, and backups to create an agile, consistent infrastructure.
• Optimize Performance: Analyze and fine-tune Azure services like App Services, API Management Gateways, Cosmos DB, and Redis to ensure peak performance under high traffic.
• Drive Cost Efficiency: Develop and execute cost optimization strategies, balancing performance and scalability while reducing cloud spend.
• Innovate with Purpose: Partner with e-commerce and development teams to create infrastructure that supports customer-focused innovations, ensuring a world-class experience for end users.
• Monitor Proactively: Leverage tools like Datadog to create comprehensive dashboards and alerts, providing real-time insights into system health and performance.
• Evolve Infrastructure: Transition legacy IaaS systems to modern, cloud-native solutions, ensuring all parts of the environment meet the highest standards of scalability and resilience.
• Collaborate Across Teams: Work closely with developers, DevOps engineers, and QA teams to ensure infrastructure aligns with business needs and supports seamless deployments.
• Stay Ahead of the Curve: Keep up with emerging Azure technologies, applying them to enhance system capabilities and drive innovation.

Requirements:

• 10 years in cloud infrastructure engineering, with at least 5 years specializing in Azure environments.
• Proven success in designing and managing highly available, scalable, and secure cloud architectures.
• Mastery of Azure services, including App Services, API Management Gateways, Function Apps, Front Door, SQL Managed Instances, Cosmos DB, and Redis.
• Hands-on experience with Infrastructure as Code (IaC) tools like ARM or Bicep templates.
• Advanced skills in monitoring and alerting using tools like Datadog.
• Deep understanding of cost optimization strategies for cloud environments.
• Experience with high-traffic e-commerce platforms and customer-facing applications.
• Expertise in automating deployments.
• Excellent communication skills to align with business objectives across teams.
• Proven ability to proactively address infrastructure challenges and maintain performance standards.

What will set you apart:

• Advanced Azure certifications, such as Azure Solutions Architect Expert or Azure DevOps Engineer Expert.
• Extensive experience optimizing and maintaining infrastructure for high-traffic, mission-critical e-commerce platforms.
• A passion for leveraging cutting-edge Azure technologies and proactive monitoring to drive infrastructure excellence.
• Strong focus on automation, using IaC and monitoring tools to create a seamless and efficient cloud environment.
• A proactive approach to solving complex technical challenges and staying ahead of emerging trends in cloud architecture and infrastructure optimization.

What We Offer:

• Onsite work environment with work-from-home flexibility, fostering collaboration and relationship building with peers, cross-functional partners and leadership.
• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.
• Growth & Development – Each team member has a visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication.
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more.
• Paid time off, including sick days & holidays to support work-life balance.

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.