Team Member (Schaumburg, Illinois)

Team Member, Roti

About Rōti:

Rōti (row- tee) is feeding a healthier world with bold, craveable flavor through its fast casual Eastern Mediterranean inspired menu; featuring unique spices once found on history’s great spice trade routes. The brand, founded in 2006, features a broad menu of whole, healthy ingredients that are centered around fresh house-made meats, rice, crisp vegetables, and a variety of flavor-forward sauces and dressings. Guests customize their meals in the style of bowls, salads, or pitas. Rōti continues to grow with its commitment to making wholesome, healthy food accessible and deeply satisfying and creating Food For a Full Life.

Job Summary:

Join the Roti Mediterranean Grill team and bring your energy, passion, and teamwork to a fast-paced, fun environment where every day is a chance to make a positive impact.

As a Team Member, you'll deliver exceptional guest experiences, serve delicious food made with care, and help create a vibrant, welcoming atmosphere for our customers. If you're motivated, thrive in a collaborative environment, and take pride in your work, we'd love to have you as part of our dynamic team!

Responsibilities:

• Infuse every shift with enthusiasm and positivity to ensure guests feel the amazing vibe from the moment they walk through our doors.
• Represent the Roti brand with pride, both inside the restaurant and beyond. We’re looking for a builder and doer who's always striving to make a difference.
• Learn about our delicious menu and serve it with passion, always seeking ways to exceed guest expectations across dine-in, digital, and catering experiences.
• Resolve customer issues with empathy and professionalism—treat others how you’d want to be treated, every time.
• Ensure that every dish meets our high standards for freshness and flavor, made with love and attention to detail.
• Maintain a spotless environment, adhering to company cleanliness standards to ensure our restaurant stays inviting and sanitary.
• Ensure restaurant sanitation and food safety guidelines are followed rigorously, and that equipment is safely maintained and used.
• Hold and maintain State Food Safety and Allergen certifications, ensuring adherence to health, fire, labor, and local safety regulations.
• Be flexible and ready to help with any other tasks or needs as assigned to keep the restaurant running smoothly.
• Work collaboratively to lift everyone up—success is a team effort, and you’ll help create a culture of support and alignment with Rōti’s mission and values.
• Build strong connections with fellow Team Members and stay visible and engaged with the team to ensure a smooth, supportive work environment.

Requirements:

• Ability to work in a fast-paced environment, staying focused and efficient throughout each shift.
• Previous restaurant experience preferred, but not required.
• Must be able to stand and walk for an entire shift (up to 35 hours/week) to provide excellent customer service.
• Ability to bend, reach overhead, and handle cooking equipment in varying kitchen temperatures.
• Must be able to squat, lift, and push up to 30 lbs.
• A passion for delivering outstanding service—VIBE is in our DNA!
• Positive attitude and strong ethics that align with Roti’s values and culture.
• Excellent hospitality and communication skills, ensuring every guest has an exceptional experience.
• A team player with a collaborative spirit, always supporting your teammates to create a seamless