Warehouse Generalist

Warehouse Generalist  

Who are we and what do we do?  

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25 years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.  

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.  

No matter the occasion or moment, there’s an edible® for that.  

Through all our incredible years, we’ve remained committed to our 5Ps:  

Our promise– Experiences that WOW.  

Our products–Remarkably fresh.  

Our places– Interactive and creative.  

Our People– Create special memories.  

Our purpose–To celebrate what’s good in life.  

Purpose:  

As a Warehouse Generalist you will be responsible for the efficient operation of the warehouse by supporting inventory management, order fulfillment, shipping, and receiving processes. You will ensure the accuracy, organization, and timely movement of warehouse goods while maintaining a clean and safe work environment. You will also collaborates with team members and supervisors to meet operational goals and exceed customer expectations. 

Location: This position will work onsite out of our Warehouse located in Plainfield, IN.  

Address: 441 Airtech Parkway Suite 197, Plainfield, IN 46168  

Responsibilities:  

• Accurately receive, inspect, and store incoming inventory, reporting quality issues and maintaining organized storage to minimize loss or damage
• Conduct cycle counts, adjust logs, identify and repackage slow-moving items, and restock shelves and cold rooms as needed
• Pick, pack, label, and ship orders accurately, including preparing shipments with appropriate labeling and documentation, and fulfilling Amazon or third-party orders.
• Manage inbound orders, schedule delivery appointments, offload and palletize products, and tag new pallets
• Use inventory management software like GreatPlains, Salespad and Teams to log shipments, import orders, split orders, and manage tracking numbers for invoicing purposes
• Inspect received, damaged, and returned items, and propose solutions for quality concerns
• Prioritize and process urgent orders based on business needs, ensuring timely shipping and tracking updates
• Safely operate forklifts, pallet jacks, and other warehouse equipment; perform basic maintenance checks and report any issues
• Follow company safety protocols, comply with OSHA regulations, and maintain a clean and organized work area
• Save tracking numbers, run inbound mapping for invoicing, and communicate inventory discrepancies or quality issues to supervisors
• Support the warehouse management team in maintaining an organized and safe warehouse, and coordinate orders for warehouse supplies and services from vendors

Required Experience  

• High school diploma or GED required; 1 years' experience in warehouse operations required. Active forklift certification preferred.
• Knowledge of warehouse operations, inventory systems, logistics, and shipping/receiving documentation and procedures.
• Proficiency in warehouse management systems (WMS), basic computer applications, and ability to adapt to technology changes.

Essential Competencies:  

• Strong accuracy in handling goods and documentation, with the ability to meet deadlines consistently.
• Effective time management, organizational skills, and the ability to prioritize and delegate tasks as needed.
• Strong communication, teamwork, and customer-service skills to foster a collaborative workplace and address customer needs.
• Ability to thrive in a fast-paced environment, adapt to changing priorities, and work cross-functionally to meet production goals.
• Commitment to acting with integrity, professionalism, and maintaining confidentiality in all tasks.

Physical and Additional Requirements: 

• Frequent lifting, bending, squatting, and climbing ladders to access inventory
• Ability to stand or walk for extended periods of time (8 hours)
• Comfortable working in varying warehouse conditions, including temperature extremes
• Capacity to operate manual and powered equipment (e.g., forklifts, pallet jacks)
• Capability to lift, move, and handle heavy items (up to 50 lbs) daily and/or as required
• Must be able to work on-site at least 5 days per week in our Indiana Warehouse location

What We Offer:  

• Strong team-oriented environment, emphasizing cross-functional partnerships   
• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.  
• Growth & Development – Each team member has a visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication   
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more   
• Paid time off, including sick days & holidays to support work-life balance   

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.