What are the responsibilities and job description for the Seasonal Customer Service Representative position at Edible Arrangements?
Seasonal Customer Service Representative & Fruit Cutter
Job Description
Customer Service - Fruit Arrangement Production
The Fruit Expert®- Customer Service Associate ensures Edible® Arrangements service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience
Essential Job Functions and Responsibilities:
- Demonstrates a strong understanding of product knowledge and quality standards
- Welcomes and connects with every customer to provide excellent customer service
- Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
- Assists customers in the selection and purchase of Edible® Arrangements products
- Uses effective sales approaches and displays strong knowledge of product line
- Effectively converts customer inquiries into sales
- Builds long-term relationships and builds the trust and loyalty of customers
- Responds to customer needs
- Maintains customer service area and equipment in a clean and appealing manner
- Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
- Prepares a variety of Edible® fruit arrangements and treats according to our brand standards
- Follows store policies and procedures for operational flow at each station
- Performs cleaning tasks in accordance with the cleaning standards and works as a store team player
- Presents oneself professionally and demonstrates clear communication with all customers and co-workers
- Follows standards for merchandising, stocking, rotating and storing all products
Job Type: Part-time/Full Time
Pay: $14.00 - $15.00 per hour
COVID-19 considerations:
We offer no touch delivery and curbside pickup when requested.
Job Types: Full-time, Part-time, Contract, Temporary, Seasonal
Pay: $14.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $14 - $15
