Assistant Director of Outlets

Job description

JOB SUMMARY

Why: Edison House seeks a leader to build a successful team, a winning culture, and bring operational and food and beverage excellence to Edison House. We are hiring an Assistant Director of Outlets to lead service operations across our two restaurants. This role is responsible for ensuring outstanding guest experiences by overseeing our food and beverage managers, servers, server assistants, bartenders.

This is a highly visible role with majority of their efforts being on the floor overseeing service, coaching staff, and executing training.

Key Responsibilities:

• Primary goal is exceptional service quality that consistently delights guests.
• Lead, train, and develop all front-of-house outlets staff.
• Hire and retain top-tier talent for the service team.
• Implement and execute comprehensive training programs for all roles.
• Measure and improve service quality based on guest feedback and service survey scores.
• Collaborate a successful bar program through the Bar Manager
• Some POS system management to ensure smooth operations.

What Success Looks Like:

• Guests consistently praise service quality in verbal feedback and surveys.
• The team is well-trained, professional, and motivated.
• Hiring and retention of high-performing front-of-house staff.

Who: The best leaders exemplify the characteristics they wish others to emulate. To that end, our ideal candidate must demonstrate the following qualities:

Organized Self Starter – Edison House is a fast-paced environment. The ADFB must be able to successfully prioritize and execute tasks through their own initiative and resourcefulness.

Culture Focused Leader –Hyper-focused on building a strong company culture by championing excellence, autonomy, self-improvement, and healthy work relationships.

Commitment to Excellence – Unwavering dedication to consistency, quality, and attention to detail.

Strong Communicator – Stellar written and verbal communication skills

Personify our Values – The personification of our brand and community values

Additional Requirements

· 5 or more years in the hospitality industry including three plus years in management or supervisory role.

· Extensive experience developing beverage programs.

· Previous responsibility of bar and restaurant financials and budgets including analyzing variances and initiating corrective action.

· High level of standard of excellence and quality.

· Ability to communicate effectively with staff and fellow management team as well as ownership.

· Knowledge of cost accounting, developing and maintaining budgets, and financial planning and strategy.

· Ability to utilize restaurant industry technology such as inventory management, and/or point of sale systems.

· Positive attitude and excellent communication skills.

· Must be able to lift up to fifty (50) pounds.

Don't meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Edison House, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles we have.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Are you 21 years or older? (Y/N)

Ability to Commute:

• Salt Lake City, UT 84101 (Required)

Ability to Relocate:

• Salt Lake City, UT 84101: Relocate before starting work (Required)

Work Location: In person