What are the responsibilities and job description for the Automotive BDC Representative position at Edmark Toyota?
RESPONSIBILITIES
- Handling inbound and outbound calls and chats related to sales
- Oversee CRM databases for communication cycles with customers
- Educate self on latest product offerings, including pricing
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Be available to respond to email inquiries in a professional, well-spoken manner
- Prepared to interact with customers via phone calls every day (similar to call center processes)
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
REQUIREMENTS:
- Good verbal and written communication skills
- Able to handle objections over the phone
- Time management, prioritization skills, and the ability to multitask are required
- Self-motivated and goal oriented
- Must be willing to submit to a drug screen prior to employment
- Must have a clean & valid driver’s license
- Work Remotely No
- Paid time off
- Health insurance
- Dental insurance
- 401(k)
- Vision insurance
- Life insurance
- Employee discount
Job Type: Full-time
Pay: $3,500.00 - $5,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
Application Question(s):
- Can you work 1 - 2 Saturdays a month?
- Are you comfortable using Microsoft Office and or Google Docs?
- Have you used a CRM such as Eleads, DealerSocket, or CDK before?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Sales Experience: 1 year (Required)
- BDC/Call Center: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $3,500 - $5,000
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