Field Service Technician I

Main accountabilities:

• Ensure proper operation and maintenance of wind turbines and associated wind plant equipment including substation and tower switchgear
• Proactively look for improvement opportunities to job appropriate processes and procedures and communicate through appropriate channels or implement improvements using the appropriate control management protocol
• Identify gaps in safety standards and safety risks in the environment, implement effective risk mitigation and provide recommendations to higher level technical staff and management
• Demonstrate and promote integrity, strong initiative, and teamwork
• Comply with all pertinent environmental health and safety programs and act as safety role model
• Work with and respond to EDPRs Remote Operations Control Center when necessary to coordinate remote operations
• Complete all required training in a satisfactory manner and timeframe
• Participate in on-the-job training with on-site personnel
• Document all work performed using computer-based service reporting procedures
• Adhere to internal controls in effect
• Additional duties as required

Direct reports:  None

Travel:  Up to 10%

Minimum qualifications: 

• High school diploma or GED; technical school education preferred, or an equivalent combination of training and experience
• 1 – 2 years relevant experience in wind energy or a related industry
• Proficient knowledge of Microsoft Office software, SQL Server software, facility management and reporting systems, and computerized diagnostic and troubleshooting tools
• Familiarity with maintenance and electronic testing equipment (e.g., voltage testers, amp clamps, hydraulic torque equipment, alignment tools, various hand and power tools) and with heavy equipment required for facility maintenance including working knowledge of crane and rigging requirements
• Experience with power plant operations and maintenance, wind plant operations and turbines (including turbine power converters specifically), high-voltage switching, and post-operational repair and maintenance of turbines preferred
• Must possess a valid driver’s license and have the ability to operate a motor vehicle
• Understanding of Microsoft products and/or complementing products.  (Preferred)
• Competency in Analytical Problem Solving, Strong Communication, Customer/Partner Relationships, and Technology Expertise. (Preferred)

Behavioral requirements:

• Ability to operate a motor vehicle and possession of a valid driver’s license
• Ability to work around low- and medium-voltage equipment
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability and willingness to travel occasionally to other operational sites within the US as needed
• Ability and willingness to work overtime on holidays and weekends and to work on short notice as needed
• Ability and willingness to respond to site emergencies 24 hours a day, 7 days a week, as needed

Physical demands & working conditions:

• Sitting/Standing/Flexibility: Ability to frequently perform physical tasks including standing, sitting, walking, kneeling, bending, twisting, squatting, and reaching approximately 75% of the time while on wind farm sites; ability to stand and sit for 8 or more hours when in an office environment
• Walking:  Ability to walk .25 to .5 miles per day, including across unpaved and rough surfaces when on wind farm sites
• Speech/Reading:  Ability to speak, read, and write English proficiently and deliver a variety of instructions furnished in written, verbal, diagram, or schedule form

• Lifting: Ability to frequently lift items weighing up to 60 pounds

• Climbing:  
  • Ability to climb turbine towers in excess of 100 meters in height to access work area
  • Weight, including harness and tools, must be in accordance with the weight limit as specified by the ANSI Fall Protection Standards
• Vision/Hearing: Ability to interpret and follow a variety of instructions furnished in written, verbal, diagram, or schedule form
• Tolerance to Extreme Weather Conditions: Ability to work in adverse weather conditions 25% of the time while on wind farm sites
• Safety: Ability to understand and communicate safety precautions when necessary