What are the responsibilities and job description for the Case Manager WIOA position at EDSI Solutions?
Overview
Salary $56,000 year
Scope of Position: The Case Manager – WIOA role involves assisting individuals in becoming job-ready by addressing barriers to employment. Responsibilities include conducting assessments, developing personalized plans, and providing support with resume writing, job search, and interview preparation. The Case Manager – WIOA also coordinates access to resources such as training programs and support services, ensuring clients overcome obstacles and achieve successful employment outcomes.
Responsibilities
Essential Functions:
- Implement federal and state regulations to achieve quality outcomes for their customers to achieve job ready status.
- Provide customers with a variety of internal/external services to overcome presented barriers
- Make referrals to community partners and track referrals with follow up
- Provide a quality service to the customer during monthly outreach focusing on employment services
- Enter quality data in an appropriate and timely manner into multiple systems
- Effective time management and organizational skills to support customers to achieve their IEP goals.
- Provide individualized assessment of work, family and personal development needs and opportunities
- Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
- Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
- Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
- Oversee customer activities and assist with workshop schedules
- Track all customers activities including AJC services, ITAs, and other CWP initiatives
- Create solutions to customer attendance problems
- Maintain accurate individual cases files for each registered customer
- Maintain customer files as specified by contractor
- Continued Professional Development
- Core Outcomes (Monthly)
- 100% of customers are provided a quality, case noted service each month
- IEPs are 95% completed each quarter
- 100% of referrals made are entered into ETO and followed-up in a timely manner.
Qualifications
Education and Experience Requirements:
- Bachelor's degree Required
- Prior experience in case management or a related field is required.
- Effective time management and organizational skills to support customers to achieve their IEP goals.
- Familiarity with and knowledge of Social Services and Resources to connect clients with appropriate services and resources
- Excellent written and verbal communication skills.
- Experience working with customers of varying skills, experiences, and diverse backgrounds
- Experience in a fast paced environment and managing a case load of clients.
- Demonstrated proficiency in data entry with a strong attention to detail
- Ability to Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is essential for report generation and data analysis.
Salary : $56,000
