What are the responsibilities and job description for the Insurance Customer Service Representative position at Eduardo Rodriguez Insurance Agency?
We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Set and confirm appointments
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Create Social media posts
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Salary : $35,000 - $45,000