Demo

Central Scheduler

Educated Solutions Corp
Ridge, IL Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Location

Park Ridge,IL

Description

ESC's premier healthcare client is seeking a Central Scheduler to join their organization working onsite in Park Ridge, IL . The role works full-time M-F and starts as a contract opportunity affording long-term potential for a top performer. The Central Scheduler ensures prompt, courteous service to patients, physicians, physician office staff and participating hospital departments by providing accurate and expedient scheduling.

Major Responsibilities :

  • Utilize computerized scheduling systems to accurately schedule outpatient diagnostic tests and procedures.
  • Ensure proper test sequencing and prevent scheduling conflicts.
  • Collect, analyze, and record demographic, insurance, and clinical data for scheduling and registration.
  • Provide patients with accurate exam preparation information.
  • Verify insurance coverage and ensure compliance with third-party payer requirements.
  • Maintain confidentiality of patient records and comply with hospital policies.
  • Participate in staff meetings, training sessions, and continuous quality improvement initiatives.
  • Address patient inquiries, concerns, and complaints with a customer-focused approach.
  • Collaborate with hospital departments and physician offices to optimize scheduling efficiency.

Required Qualifications :

  • High school diploma with at least 2 years of healthcare scheduling experience.
  • Basic knowledge of insurance coding, scheduling, and medical terminology.
  • Computer literacy and ability to operate office equipment.
  • Strong customer service and problem-solving skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Preferred Qualifications :

  • Associate degree with 4-6 years of healthcare scheduling experience and familiarity with behavioral health is highly preferred.
  • Proficiency in insurance coding, scheduling software, and medical terminology.
  • Strong communication, organizational, and multi-tasking skills.
  • Ability to function in a fast-paced environment with accuracy and efficiency.
  • Experience with hospital registration systems and Microsoft Office applications.
  • Certification in Coding or Medical Terminology preferred.
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