What are the responsibilities and job description for the Receptionist/Concierge position at Educated Solutions Corp?
Location
Irvine,CA
Description
Our Client, a leader in commercial real estate and facilities / asset management is seeking to add a Receptionist to its team. This role will work onsite in Irvine, CA and works Monday-Friday 8am-5pm. This is a 4-month contract-to-hire role that pays $22.95 per hour. The key to this role is prior experience in a professional customer facing role. Upon conversion this role offers increased compensation,an annual bonus plan, and a strong benefit package.
Job Responsibilities :
- Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
- Record and log service requests and track the statuses. Provide administrative aid to management as needed.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Respond to requests in a timely manner.
- Deliver world-class customer service to all individuals in the facility. Encourage guests and tenants to refer personal and business associates to the location.
- Build and maintain a database of local business recommendations. This includes preferred transportation sources, dining, entertainment, etc.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors. Provide solutions in a professional customer service-driven manner.
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- May establish new techniques to ensure the team is able to meet its objectives.
- Has a direct impact on the team objectives as well as the objectives of related teams.
- Ensure personal and team outcomes have a positive impact on customer objectives.
- Lead by example and model behaviors that are consistent with company values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
Required Skills :
Preferred Skills :
Salary : $23
