Demo

Testing/Scheduling Clerk

Education and Training Resources/Westover Job...
Chicopee, MA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 6/13/2025

SUMMARY OF POSITION FUNCTION:


Coordinates, enters, and publishes student training schedules. Works with Career Counselors to locate and retrieve students in AWOL status.


MAJOR DUTIES AND RESPONSIBILITIES:


  • Prepares student class schedules and verifies schedule changes.
  • Prepares and disseminates scheduling reports to appropriate staff on center.
  • Assists students and staff in resolving attendance and scheduling issues.
  • Maintains accurate records of daily attendance by the hour and submits a summary of attendance reports to Data Integrity and Career Services Director.
  • Reviews daily class absence reports and maintains files for student daily attendance.
  • Updates class assignments, ensures students are not enrolled in classes previously completed, prints the Class Assignment Loading list, and monitors the loading balance in classes.
  • Types business letters, memorandums, reports, charts, etc. on a personal computer.
  • Facilities weekly scheduling meetings with Center departments to ensure proper scheduling assignments.
  • Maintains a high degree of discipline within testing area in order to maintain appropriate testing environment.
  • Is accountable for cleanliness, which includes materials and equipment left in an organized manner at the completion of the test period.
  • Participates in student performance evaluation panels, education meetings or other student-staff-oriented functions.
  • Conducts workshops to assist instructors for classroom remediation
  • Meets with the Academic Training Manager, and Academic Instructors to discuss new trends, techniques, and problems with the learning gains.
  • Sets up and performs a continuous TABE Testing schedule that includes initial test on all students. Follow-up tests will be given in accordance with TABE test policies.


Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.


SKILLS/COMPETENCIES:


  • Possesses strong oral and written communication skills
  • Displays effective customer service skills
  • Detail-oriented and demonstrated problem solving skills
  • Meticulous documentation/recording skills and attention to detail; excellent time management skills
  • Ability to multi-task, work independently and plan and execute projects
  • Proficient in use of personal computer with emphasis on Microsoft Office, Outlook, etc.


EDUCATION REQUIREMENTS:


  • High school diploma or equivalent.


EXPERIENCE:


  • One year of clerical experience preferred.


OTHER:


  • Must possess valid driver’s license with an acceptable driving record.


ADA REQUIREMENTS:


In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

PHYSICAL ACTIVITIES:

  • Reading, writing and communicating fluently in English
  • Hearing and speaking to express ideas and/or exchange information in person or over the telephone
  • Seeing to read labels, posters, documents, PC screens, etc.
  • Sitting, standing, moving about or walking for occasional or frequent periods of time
  • Dexterity of hands and fingers to operate a computer keyboard and other office equipment
  • Kneeling, bending at the waist, stooping and reaching overhead
  • Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects

WORKING CONDITIONS: Campus and general office setting

  • Indoor and outdoor environment


Monday through Friday
7:45 AM to 4:45 PM

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