What are the responsibilities and job description for the Technology Specialist II position at Education Service Center Region 12?
Job Description:
This position will support the vision, mission, and strategic priorities of ESC Region 12 and the technology operations for contracted districts as well as ESC 12’s technology operations. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all hardware, software, and communication links.
* Bachelor’s Degree preferred or equivalent post Associate degree education and/or work-related experience in Computer Science, Information Systems, or other Information Technology related field
* At least two Technology Industry Certifications preferred
* Minimum 3 years of technology experience preferred
* Evidence of interest and growth in areas of technology
* Strong Server and Networking Skills
* Experience with Google Apps for Education, MS Active Directory, Backup Software, Firewalls, DNS, Web Filters, and Linux Preferred
Additional Requirements:
* Ability to communicate progress, status and attend meetings as necessary
* Ability to initiate and complete projects
* Ability to maintain Help Desk tickets, emails, and text in a timely manner
* Ability to work cooperatively with staff and clients
* Ability to manage multiple tasks/projects in a flexible manner
* Support ESC Region 12 Internal Functions
* Highly self-motivated, self-directed, and attentive to detail.
* Ability to complete projects with minimal supervision
* Excellent organization, communication, and interpersonal skills
* Positive attitude, self-starter, team player
* Evidence of professional interest and growth in areas of technology including a willingness to learn
* Demonstrate a positive and professional attitude
* Travel required to contracted district sites
Applicant needs to possess these core values through words and actions to build positive, long term relationships with customers by demonstrating:
- Professionalism, integrity, respect for others, expertise, and credibility at all times
- Quality in delivering what I promise and helping create superior programs and services that add value beyond what is expected
- Teamwork by working cooperatively with others to promote a positive and fun work environment
- Adaptability by being flexible, attentive to change, and ready to move quickly and decisively in response to the needs of customers
- Innovation by contributing to the implementation of new or significantly improved services and delivery methods
- Superior Service by providing personable, direct attention that delivers customer satisfaction beyond what is expected
Benefit Information
- ESC Region 12 provides monetary contributions up to $530 per month to use for employee/family healthcare and supplemental benefits
- An employee earns state personal, sick, and vacation leave
- All employees contribute to both: the Teachers Retirement System (TRS) and Social Security retirements
