What are the responsibilities and job description for the Program Assistant for Special Education position at Education Service Center Region XIII?
Support Staff
Job ID: 5176
Reports To: Director of Special Programs
Salary: This is a full-time twelve (12) month position at 232 days with a salary range of $43,512 to $52,828. This is a grant-funded position and continued employment is contingent upon grant renewal.
Job Summary (Primary Purpose):
Offer operational and office assistance to the Special Education teams in the Special Programs Department.
Required Qualifications (Experience & Education/Certificates):
High School Diploma OR GED
Five years of experience in client relations and clerical work
Five years of experience in program/project administration
Preferred Qualifications (Experience & Education/Certificates):
Public school experience
Special education experience
Knowledge/Skills:
Ability to maintain electronic files
Ability to organize and prioritize workflow
Strong interpersonal skills
Ability to work independently with minimal supervision
Ability to disseminate information in a clear and concise manner to internal and external clients
Proficient skills in application software for PC, including Microsoft 365
Major Job Responsibilities (Essential Functions):
This position does not have any direct reports, but may provide general direction to others. There may be a need to train new staff members.
Budget Responsibilities:
General office equipment, Windows computer and peripherals, and other equipment as requirements change.
Benefits:
Salary: This is a full-time twelve (12) month position at 232 days with a salary range of $43,512 to $52,828. This is a grant-funded position and continued employment is contingent upon grant renewal.
Job Summary (Primary Purpose):
Offer operational and office assistance to the Special Education teams in the Special Programs Department.
Required Qualifications (Experience & Education/Certificates):
High School Diploma OR GED
Five years of experience in client relations and clerical work
Five years of experience in program/project administration
Preferred Qualifications (Experience & Education/Certificates):
Public school experience
Special education experience
Knowledge/Skills:
Ability to maintain electronic files
Ability to organize and prioritize workflow
Strong interpersonal skills
Ability to work independently with minimal supervision
Ability to disseminate information in a clear and concise manner to internal and external clients
Proficient skills in application software for PC, including Microsoft 365
Major Job Responsibilities (Essential Functions):
- Serve as a representative of ESC Region 13, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the educational community and with the public
- Work with Education Specialists, Program Managers, Coordinators, and Program Assistants to serve the internal and external clients associated with this position and to accomplish the goals of ESC Region 13
- Serve as the first point of contact for clients that need assistance through the SPED main phone line and email
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Prepare for and facilitate in person and virtual workshops and conferences, including:
- Securing venue, serving as the point of contact for vendors, working with hotel/venue staff to ensure successful event, working with client (TEA, other presenters) to prepare for presentations
- Assist clients with registration, discount codes, and troubleshooting E-campus and Zoom events
- Upload and maintain listerves for various special education teams, gets approvals for adding new members, and sends instructions to new members regarding listserv best practices and protocols
- Understand and support team members on internal systems and computer applications
- Assist with internal tickets and requests (IT Helpdesk/ maintenance/ CX desk)
- Perform other duties as assigned
This position does not have any direct reports, but may provide general direction to others. There may be a need to train new staff members.
Budget Responsibilities:
- General knowledge of program budget
- Manages discount codes for participant registration
- Researches costs associated with purchasing materials
- Follow policies and procedures
- Hearing, speaking, visual acuity
- Office environment
- Lifting and carrying (0-15 lbs)
- Frequent walking short distances
- Some travel by car
General office equipment, Windows computer and peripherals, and other equipment as requirements change.
Benefits:
- Generous contribution to medical benefits
- Twelve vacation days per year
- Ten leave days per year
- Four telecommute days per month
- Discounted wellness offerings
- Form more information browse the Benefits Booklet
Salary : $43,512 - $52,828
