ACH Specialist (On-Site)

Job Summary:

Responsible for accurately processing ACH transactions, reconciling settlements, and ensuring compliance with regulations, while also providing internal and external member support and resolving issues related to ACH payments.

We encourage you to view and apply directly at edfed.org/careers

Duties & Responsibilities:

• Performs the daily processing of all incoming ACH files and ensures proper posting to member accounts.
• Process reconciliation of ACH settlements received through the Federal Reserve and post the general journal entries.
• Responsible for processing ACH exceptions, reversals, and stop payments, ensuring the usage of correct ACH codes.
• Process daily ACH returns, Notification of Change (NOC), and Death Notification Entries (DNE) from the Federal Reserve Bank.
• Process and respond to ACH government and ACH ODFI (Originating Depository Financial Institution) reclamations and trace requests.
• Process ACH returns, including late returns (LOIs), which may require additional follow-up.
• Review and process all ACH disputes submitted through the dispute software. Return items with the appropriate reason code.
• Primary support and responsible for investigating and resolving member account discrepancies related to ACH.
• Recommend changes and process improvements to allow compliance with industry standards and ACH operations.
• Maintain NACHA Accredited ACH Professional (AAP) certification by participating in credit-eligible courses as required to maintain AAP certification.
• Stay abreast of industry changes and maintain an in-depth understanding of NACHA rules and other applicable regulations to ensure compliance. Update departmental procedures when regulatory changes arise.
• Retain documentation and reports as required by The National Automated Clearing House Association (NACHA).
• Responsible for processing critical and essential functions remotely during a disaster as defined in the organization’s Business Continuity Plan and on non-federal holidays to eliminate or minimize interruption with member payments and Federal Reserve deadlines.
• Assist frontline and key support departments with complex member inquiries, account issues, research, and document requests.
• Coordinate with internal auditors as required for periodic ACH examinations.
• Maintain a thorough knowledge of credit union services, policies, procedures, and general operations practices.
• Provide backup support with processing draft Inclearings.
• Perform other duties as assigned by management.

Requirements:

• Associate’s degree or equivalent combination
• 2-4 years of ACH processing experience and/or financial institution operations
• Must obtain the Accredited ACH Professional AAP within two years of employment

Skills:

• Moderate to strong knowledge of NACHA rules and guidelines.
• Strong communication, analytical, research, and problem-solving skills.
• Moderate to advanced knowledge of credit union policy and procedures.
• Accuracy and attention to detail.

Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.

The following are some benefits offered to employees:

• Paid Holiday
• Paid Birthday
• Paid Sick and Personal Days
• Paid Vacation
• Retirement/401K with matching contributions
• Medical, Dental and Vision Insurance
• Life Insurance and Long Term Disability
• Tuition reimbursement for Undergraduate and Graduate courses
• Various Incentive Programs
• Career opportunities

About Us:

As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Will you now or in the future require sponsorship to work within the United States?

Education:

• Associate (Preferred)

Experience:

• Banking: 2 years (Required)
• ACH: 2 years (Required)

License/Certification:

• Accredited ACH Professional (Preferred)

Ability to Commute:

• Kendall, FL 33183 (Required)

Work Location: In person