What are the responsibilities and job description for the Customer Service Representative position at Educational Products, Inc.?
Educational Products, Inc. is the leader in prepackaged school supply programs. With over 35 years of experience, we serve over 3,500 schools and parent groups to deliver over 1 million school supply packs each year.
We are seeking enthusiastic self-starters with a particular attention to detail. As a Customer Service Representative, your primary responsibility will be to convert school supply lists into EPI school supply packing lists. You will also work with customers to create and adjust order forms.
Experience and Requirements:
- Quick learner
- Skilled over-the-phone and written communication
- Extremely detail-oriented
- Flexible and strong multi-tasker
- Strong time management and organizational skills
- Prior experience Microsoft Office Outlook, Word, Excel, PowerPoint & Publisher
Job Type: Seasonal, Fully Remote
Reports to: Customer Service Manager
EPI performs Background Checks
EPI participates in E-Verify
Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
