What are the responsibilities and job description for the Senior Manager, Competitive Intelligence position at Educational Testing Service (ETS)?

Job Description

About ETS :

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities : PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

The Senior Manager, Competitive Intelligence is responsible for monitoring, analyzing, and reporting on industry, market, and competitor developments and the identification and evaluation of new business opportunities. The incumbent will support Business Units and Brand Teams by developing and communicating insightful and actionable business intelligence for strategic decision-making to support strategy formulation, business and marketing plans, new product development, and business development initiatives.

RESPONSIBILITIES

Monitor and analyze industry trends to report out on market intelligence and developments.
Provide insights on competitor strategies, strengths, weaknesses, opportunities, threats and strategic plans.
Identify and analyze new business opportunities in existing, adjacent or new markets and businesses.
Prepare and communicate industry, market and competitive intelligence with business implications and actionable recommendations for ETS strategies and business investments.
Make presentations to C-level executives, Brand Teams, Strategic Business Units (SBU) and other business stakeholders.
Lead cross-functional market and competitive intelligence team by providing key strategic intelligence, managing action items and providing a venue for strategic discussions to take place.
Serve as the competitive intelligence subject matter expert on Brand Teams and other teams as needed.
Build and maintain an active network of internal and external intelligence sources. Develop and maintain a bank of relevant secondary data sources.
Identify and evaluate prospective business partners and acquisition candidates.
Conduct primary and secondary research. Gather and analyze industry, market and competitor intelligence.
Respond to ad hoc key business questions with expert analysis.
Design and manage third-party market and market and competitive intelligence studies. Manage consultants to ensure achievement of project objectives within established deadlines and budgets.
Attend industry conferences and provide reports on industry, market trends and competitor developments.
Adhere to ethical standards and comply with the laws and regulations applicable to the job function.

SKILLS

Superior ability to interpret qualitative and quantitative information and weave together disparate data to develop relevant insights and determine business implications.

Excellent ability to synthesize large amounts of data into concise, written reports and presentations, with strategic implications and actionable recommendations.

Strong, written and oral communication skills with the ability to make presentations to C-level executives.

Ability to read and interpret financial statements.

Strong analytical and problem-solving skills.

Ability to effectively manage multiple, concurrent projects and meet deadlines.

Ability to work independently and in a team environment, functioning in a results-orientated manner.

Excellent interpersonal skills. Ability to forge good working relationships with internal clients at all levels, industry experts / analysts and service providers.

Flexible work style, sufficient to function effectively with changing directives and priorities, where all information is not known.

Good interviewing skills to support collection of competitive intelligence.

Good functional abilities with Excel, PowerPoint and Word.

LI-HYBRID

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EDUCATION

Bachelor's degree in business or a related field required

Master's degree strongly preferred

EXPERIENCE

10 years of work experience in strategic consulting, market analysis and / or finance.

Specific competitive intelligence experience is a plus.

Ability to travel (up to 15% of work hours).

Fluency in a second language is a plus.

ETS believes in a Total Rewards philosophy for our employees, and they include :

Health, Vision, Dental insurance plans to choose from

Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!

Generous PTO and vacation time to balance your work and life

Additional 8 hours of PTO for volunteer work

Retirement plan (401(a)) and traditional Roth (403b) with company contribution

Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.

How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!

Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.

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