What are the responsibilities and job description for the Business Analyst Intern position at Educational Testing Service?
About ETS :
For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.
Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis® . Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.
With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
The ETS Technology Division is focused on being the trusted partner for innovative technology experiences and platforms that enable growth across ETS. We are committed to delivering experience-led solutions while maintaining a strong customer focus and commercial flexibility. Our division emphasizes customer and employee experience, leveraging core services, AI capabilities, and API-driven solutions to achieve operational excellence and international scalability. We believe in building deep strategic partnerships and fostering internal knowledge and accountability while working as One ETS to drive technological innovation and growth.
The Technology Division has created an internship program for college students interested in pursuing a career in technology. This is a paid, 8- 10 week -long, hybrid internship where interns will be expected to work 37– 40-hour a week. At the conclusion of the Internship, you will have the opportunity to present your project to IT leadership. Interns will receive training in a variety of IT-related activities and will be paired with a mentor who will help support their project work.? ?
As a Business Analyst Intern, you'll thrive in a fast-paced environment, contributing to key initiatives within ETS Service Management. This includes Technology Infrastructure and Delivery, Customer Service, and IT Governance. You'll collaborate with stakeholders to ensure solutions align with customer needs, employ data visualization techniques to make complex data accessible, and gain hands-on experience across diverse business analysis functions.
Key Responsibilities :
Gather, analyze, and interpret data from various sources to identify trends and patterns.
Design solutions for customer challenges using advanced business analysis tools and methodologies.
Build and nurture strong relationships with key stakeholders.
Create and refine reports, presentations, and other documentation to support decision-making.
Contribute to technology-driven projects and initiatives as needed.
Qualifications :
Education : Currently enrolled in a bachelor’s degree program, graduating in 2026 or 2027.
Field of Study : Business, Economics, Mathematics, or a related discipline.
Skills and Competencies :
Strong analytical and problem-solving abilities.
Excellent time management and organizational skills.
E ffective public speaking capabilities.
Ability to work both independently and collaboratively within a team.
ETS is mission driven and action oriented
Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
