Assistant Director of Child Care

The Assistant Director will support the Center Director in managing the daily administrative operations and ensure that the center runs smoothly. This role is responsible for overseeing administrative tasks such as billing, scheduling, and record-keeping, while also assisting with staff management, parent communication, and compliance with MSDE licensing requirements. The Office Administrator will act as the Director's right hand, stepping in to help with operational and educational responsibilities when needed.

Hours for Position:

Monday through Fridays, 6:30 AM to 4:00 PM

Key Responsibilities:

Administrative Support:

• Handle tuition billing and payments, including managing childcare subsidies and conducting regular billing audits.
• Maintain accurate records of student files, including enrollment documents, allergy lists, diet restrictions, and photo release forms.
• Ensure all files are compliant with MSDE regulations and updated regularly.
• Assist with scheduling staff shifts and maintaining compliance with child-to-staff ratios.

Communication & Parent Relations:

• Serve as the first point of contact for parents regarding billing inquiries, scheduling, and general center information.
• Assist in conducting tours for prospective families and ensure a welcoming environment for new enrollments.
• Maintain open and professional communication with parents, addressing concerns and ensuring satisfaction with the care provided.

Operational Oversight:

• Assist with daily center operations, including opening and closing the center when necessary.
• Support the Director in preparing for licensing inspections and audits.
• Collaborate with the Director to ensure all MSDE regulations are met and maintain the center’s accreditation.

Staff Support:

• Help with recruitment, onboarding, and training of new staff members.
• Provide support to teaching staff, ensuring they have the resources and tools needed to manage their classrooms effectively.
• Assist in conducting staff meetings and training sessions.

Other Duties:

• Assist in organizing and promoting center events and fundraisers.
• Help develop and implement center policies and procedures to ensure a safe and productive environment for children and staff.
• Act as a point of contact in the Director’s absence and provide leadership support where needed.

Qualifications:

• Education: Associate degree in early childhood education, business administration, or a related field preferred but not required.
• Experience: Previous experience in office administration, child care operations, or a related field is required. Experience with MSDE licensing requirements and accreditation is a plus.
• Skills: Strong organizational, communication, and interpersonal skills. Proficiency in using child care management software (e.g., Brightwheel), and other office technology is preferred.
• Certifications: CPR and First Aid certification, or willingness to obtain upon hire.

Desired Traits:

• Ability to multitask and prioritize duties in a fast-paced environment.
• A collaborative and proactive approach to supporting staff and parents.
• Commitment to providing exceptional customer service and maintaining the center’s high standards of care and education.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekdays

Experience:

• Childcare: 1 year (Required)

Ability to Commute:

• Germantown, MD 20876 (Required)

Ability to Relocate:

• Germantown, MD 20876: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $24