What are the responsibilities and job description for the Program Support Analyst position at Educology Solutions?
Duties & Responsibilities:
- Maintains calendar project leads; schedules appointments with internal team members and clients; ensures schedule is feasible and follows up to resolve incidences of double-booked appointments. Makes efficient use of time.
- Establishes agendas, collects meeting minutes for dissemination to attendees, forwards action items to appropriate PM staff.
- Performs moderately complex duties in word-processing, report generation, and spreadsheet creation as needed.
- May provide specialized administrative support such as moderately complex graphic and slide deck creation for presentations and documents.
- Schedules business unit/functional area meetings and off-site functions.
- Reserves conference rooms as appropriate; coordinates specific business unit/functional area activities as appropriate. May coordinate travel arrangements.
- Performs moderately complex specialized office duties according to business unit/functional area such as maintaining databases, compiling and analyzing data, and preparing reports/presentations to identify and convey results and trends.
- Researches and responds to inquiries; escalates and/or routes concerns to appropriate project leadership as necessary.
- Coordinates travel arrangements for manager and employees; ensures travel dates are correct; reserves appropriate accommodations to facilitate travel.
- Basic Qualifications Required:
- High school diploma or G.E.D.
- Four or more years of administrative assistance experience.
- Experience working with administrative practices and procedures.
- Experience working with corporate/business writing style such as grammar, sentence form, and structure.
- Recent experience with Microsoft Office Suite software and SDLC related software.
- Other Necessary Skills:
- Expertise utilizing presentation and database software, preparing presentations.
- Excellent interpersonal communication skills and experience communicating with both internal and external stakeholders.
- Excellent organization and time management skills to balance work and prioritize tasks.
- Ability to work independently with minimal supervision.
- Additional consideration for experience as a Business Analyst, Technical Writer, and/or Executive Assistant.
