Job Description
Job Description
Salary : $55,000-$80,000 / year DOE
Job Title : Account Manager
Location : Remote (TX)
About edVANTAGE Strategy Group :
edVANTAGE Strategy Group is an education consultancy with 40 years of experience delivering transformative results to state and local education systems. We create and manage integrated campaigns that help build a foundation and future for children. Our successful campaigns have already added over $16 billion into public schools and cities helping improve facilities for students, teachers, and the community. Our backgrounds span education, government, and corporate industry and we specialize in the areas of strategic planning and communications, data analytics, public relations, branding, campaign marketing and messaging, and education campaign management.
Job Description :
At edVANTAGE, client relationships are our top priority. Were looking for a dedicated and personable Account Manager to maintain client accounts and serve as a main point of contact under the Director of Client Experience. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with content planning, spreadsheets, meeting agendas, strong organizational skills, and task management.
Objectives :
- Serve as a main point of contact in all matters related to client concerns and needs.
- Build and strengthen client relationships to achieve long-term partnerships.
- Maintain accurate client campaigns, keeping track of deadlines and tasks.
- Work with creative and other internal teams to develop strategic plans and ensure KPIs are being met.
- Develop a thorough understanding of our products and service offerings to better serve our clients.
Key Responsibilities Include :
Handle inquiries and requests from clients and address their needs.Help manage weekly agendas and meetings.Stay on top of accounts, making sure they receive services that are part of the edVANTAGE scope of work.Help manage workflows with creative team.Assist in campaign management and milestones.Meet regularly with other team members to discuss progress and find new ways to improve business.Generate progress reports for clients and senior leaders within the organization.Job Qualifications :
Experience : 3 years experience as a communications coordinator, marketing coordinator, or similar job.Strong writing skills to work on press releases, strategic plans, messaging, and marketing collateral.Strong proofing, editing skills with proficiency in spelling, grammar, punctuation, and AP Style.Excellent time management and organizational skills.Ability to use technology for creation and troubleshooting of all content.Ability to use software to track creative content.Ability to organize and coordinate work.Ability to build and maintain relationships.Ability to manage and coordinate work remotely.Ability to communicate effectively, both oral and written forms.Ability to engage in self-evaluation regarding performance and professional growth.Ability to establish and maintain cooperative working relationships with others contacted in the course of work.Ability to process and handle confidential information with discretion.Ability to work under pressure and meet close deadlines.Ability to analyze, organize and prioritize work while meeting multiple deadlines.Ability to receive, understand, and respond to feedback from edVantage stakeholders and external partners.Exhibits high professionalism, standards of conduct and work ethic.Preferred : Bachelors degree from an accredited college or university in Video Production, Communications or related.Demonstrates cultural competence in interactions with others; is respectful of others; communicates and acts as a team player; promotes teamwork. Responds and acts appropriately in confrontational situations.Performs all job-related duties as assigned.Ability to Travel by automobile and / or air flight.Special Knowledge / Skills :
Skill at the intermediate level, working with Microsoft Office 365, especially Outlook, PowerPoint, Excel, and Word.Expertise in editing; Adobe Creative Suites experience with an expertise in InDesign and Photoshop.Knowledge of Content Management Software such as Smartsheet, Asana, Monday, or similar platforms.Basic knowledge of HTML.Knowledge of Macintosh and PC platforms.Physical and Mental Demands, Work Hazards :
Work Location : Remote (with travel for video production, client meetings, conferences, and company retreats).Meetings : via Zoom and in person at remote locations, as needed.Tools / Equipment Used : Standard office equipment, including computer and peripherals, with home office.Posture : Prolonged sitting, standing and walking; occasional stooping, squatting, kneeling, bending, pushing / pulling, and twisting.Motion : Frequent repetitive hand motions; including keyboarding and use of mouse; occasional reaching.Lifting : Occasional light lifting and carrying (less than 15 pounds).Environment : Work is performed in the field and home office setting; may require occasional irregular and / or prolonged hours.Attendance : Regular and punctual attendance at the worksite is required for this position.Mental Demands : Maintain emotional control under stress; work with frequent interruptions.Compensation :
Salary ranges from $55,000-$80,000 depending upon experience.Personal / vacation days - 10 per year.How to Apply :
Please send resumes and cover letters to : Travis Cram, Director of Client Experience, travis@edvsg.com. Have any questions please contact Travis at travis@edvsg.com.
remote work
Salary : $55,000 - $80,000
