What are the responsibilities and job description for the Change Consultant position at Edward Jones?
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Do you have experience leading change? Do you enjoy leading the execution of change management strategies? Do you have experience influencing key stakeholders on people-related change strategies and change risk mitigation approaches? If so, this might be the opportunity for you!
What you’ll do…
Edward Jones’ Operations Change Management team is seeking a Change Consultant to deliver efforts that support the division of approximately 1000 associates. This Change Consultant would be responsible for design and execution of end-to-end change strategy on medium to large change initiatives while also managing risk prevention and mitigation strategies on those efforts.
Responsibilities
- Lead the execution of change management strategy, with minimal supervision, of assigned projects and efforts, adhering to the firm’s Change framework, methodology, systems and tools to ensure efficiency and consistency.
- Leverage strategic consultations skills to coach/advise and influence strategic decisions of the Sponsor (executive level), Steering Committee, business leaders, and integration groups on people-related change strategies and change risk mitigation approaches
- Demonstrate strong flexibility, execution, and consultation skills to anticipate and respond to shifts in strategy as warranted, leveraging data and stakeholder input to adjust the execution plan when necessary. Partner with Business Leader to track and report progress towards sustainable outcomes.
- Partner with the project leader to document the project objectives, benefits, structure, and governance that will support holistic monitoring, controlling, and reporting program status and progress towards outcomes.
- Actively participate in the broader change management community, including facilitating and leading when appropriate. Serve as liaison for the division to the Firm Change Team, as needed.
- Drive and recommend improvements in Change Management and industry “best in class” practices to strengthen change and communications impact and value for the Operations division.
Some of the types of projects you may have the opportunity to impact include:
- Divisional level projects that have regulatory, cross-capability impact
- Changes in divisional structure and people movements, as needed
- Assisting the Firm Change Team with transformational changes being rolled out across the enterprise to ensure awareness at the divisional level
What Experience You Need:
- A bachelor's degree is required or relevant experience.
- 4 years of change management or related experience is required.
- Financial services industry experience preferred
- Prosci and/or CCMP Certification is required within 1 year.
- Experience creating, monitoring, and interpreting stakeholder change readiness and adoption metrics through the entire project lifecycle preferred.
- Excellent written and verbal communication skills are required.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
