What are the responsibilities and job description for the Client Relations Specialist position at Edwards Estate & Elder Law?
**About Us:**
Edwards Estate & Elder Law is a small estate and elder law firm seeking a regular full-time Ambassador of First Impression with a welcoming and bright attitude.
Our ideal candidate will be a team-oriented, capable of multi-tasking, organized, computer savvy, and attentive to details. All staff members must maintain client confidentiality.
Duties and Responsibilities:
- Support the Managing Partner and all staff members with the current vision & mission.
- Answer the phones and communicate with clients, professionals, the court, and government offices via phone and email; confirm appointments with clients via telephone and email.
- Maintain, record client payments, and tidy the office space to welcome clients and keep the firm's tasks efficient; offer clients and visitors beverages.
- Scan, label and file all incoming and outgoing mail and documents; assemble, prepare and post documents for mail or delivery.
- Serve as a witness in estate planning signing ceremonies.
Requirements:
- High School Degree or GED.
- Extensive experience answering phones with a client intake background.
- Proficient in Microsoft 365 (Word, Teams, Outlook, Calendar, Excel).
- Background in law or other professional office preferred but not required.
- Bilingual is also preferred but not required.
Benefits and Perks:
- Paid time off.
- Health insurance including medical, dental, vision, and life insurance available after an introductory period.
- Wellness perks include an in-house Full Kitchen, Exercise Room, and Relaxation Room.
- Onsite private shower for those who wish to exercise on-site.
