Clinical Education Manager, Sales Training EVOQUE

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you’ll make an impact:

• Develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training.
• This is a subject matter expert Clinical Education Manager for Commercial Sales Training TMTT Team
• Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification
• Create and contribute to training efforts, including content development, for further development of the new hire field training program
• Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions
• Provide SME support for cases
• Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
  
  

What you'll need (Required):

• Bachelor's Degree in related field with 8 years experience of previous related medical device and/or clinical experience Required
  
  

or

• Master's Degree or equivalent in related field , 6 years experience of previous related medical device and/or clinical experience Preferred
  
  

What else we look for (Preferred):

• 50% travel or more across US
• Prior successful experience as a trainer in clinical and/or sales role Preferred
• Tricuspid structural heart experience strongly preferred
• Industry experience strongly preferred
• Excellent facilitation and presentation skills
• Proven successful project management skills
• Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches.
• Understanding of related aspects of sales training processes and/or systems
• Proven expertise in MS Office Suite and related systems
• Excellent written and verbal communication skills and interpersonal relationship skills including consultative, influencing, and relationship management skills
• Ability to work well in a multi-cultural environment and matrix organization.
• Ability to relate to physicians, nurses, and senior-level healthcare managers
• Excellent problem-solving and critical thinking skills
• Extensive knowledge and understanding of Edwards policies, procedures, and guidelines relevant to clinical education
• Extensive understanding of cardiovascular science
• Extensive understanding of cardiovascular anatomy, pathology and physiology
• Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Ability to manage confidential information with discretion
• Adhere to all company policies, procedures and business ethics codes
• strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including serving as consultant to management.
• Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
  
  

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA) and Connecticut (CT), the base pay range for this position is $153,000 to $218,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.