What are the responsibilities and job description for the Collection Specialist/Admin Assistant position at Edwards Nissan Kia?
GEM Financial (within Edwards Auto Group) in Council Bluffs, IA is looking for a Collections specialist/Admin Assistant. GEM Financial is a financing arm of a Buy Here Pay Here car dealership. GEM Financial provides auto loans to clients that have no credit or poor credit. This position will be a hybrid role with multiple job duties and responsibilities.
Hours - Monday & Friday 8am-6pm, Tues-Thursday 8am-5pm. 1 Saturday shift per month.
$40,000 annually plus bonuses
Responsibilities
- Taking both Inbound & Outbound calls
- Cashiering, taking payments in-person and over the phone
- Making payment arrangements with customers
- Putting together repo packets
- Communicating and working with outside vendors
- Other clerical duties as assigned
- Excellent communication skills
- Previous collections experience is highly preferred
- Previous experience handling payment transactions
- Strong phone skills
Salary : $40,000