Demo

Property Support Specialist

Eenhoorn
Grand Rapids, MI Full Time
POSTED ON 4/24/2025
AVAILABLE BEFORE 6/23/2025
At Eenhoorn, a 2025 Best Places to Work in Multifamily Winner, we are dedicated to creating exceptional experiences for both our team members and residents. Our passion lies in fostering an environment where people thrive; feeling empowered, supported, and valued. We prioritize people in everything we do, from providing exceptional service to our residents to supporting the growth of our team members. By joining Team Eenhoorn, you'll be part of a team that embodies our core values of Professionalism, Accountability, Honesty and Integrity, Self-Regulation, and Image.

As the Property Support Specialist for Eenhoorn, located in downtown Grand Rapids, MI, you will have the opportunity to positively impact the company by providing operational support to the District Managers and property teams in areas such as Procurement of Products and Services, Contract Management, Special Projects, and Capital Improvement Planning, while working closely with the Leadership Team. The Property Support Specialist also assists in management of procedures and tasks that affect more than one district or when it is practical to do so.

If you are someone who thrives in a fast paced environment, juggling multiple priorities, while producing accurate, detailed work that directly supports the operational teams, this role is for you!


Duties and Responsibilities

  • Contract Management and Negotiation
    • Review, Renegotiation, and Management of Property Service Contracts according to Eenhoorn contract policy.
    • Strive to negotiate the most optimal pricing and/or rebates for the best quality goods or services, with the most dependable suppliers
    • Contract expiration tracking
    • Regular monitoring and auditing of property service contracts
    • Consultation with Property Managers and District Managers as to best options for services
  • Support operational staff and participate in projects as directed by Vice President of Operations and other Company leadership
  • Purchase Order research and approval recommendation, as requested
  • Seek Procurement of Products and Services
    • Maintenance, Repair, and Operation supply procurement according to the Eenhoorn contract policy
    • Creating, implementing and monitoring central purchasing program
    • Providing oversight of standard appliance, paint, flooring, and systems programs on a company-wide basis
    • Coordinate and assist with electric vehicle charging station installations and systems support
  • Prepare monthly reports, as assigned
  • Operations process and procedure development and review
  • Research, development and implementation of operational projects/changes to procedure/systems to portfolio
  • Chair the Maintenance Advisory Committee, leading meetings, recording and relaying feedback, and helping to create action items.

Education and Experience

  • Bachelor’s Degree in Economics, Finance or Business, or equivalent experience in property management
  • 3 years of relevant experience and/or training, or equivalent combination of education and experience
  • Prior experience with contract review, project management, and/or legal documents preferred.

Qualifications and Requirements

  • Must be detail oriented
  • Good understanding of general office practices and procedures
  • Excellent people skills
  • Ability to innovate and develop new processes to create efficiencies
  • Participation in group meetings
  • Strong project management skills
  • Excellent interpersonal and verbal and written communication skills; good command of the English language, verbal and written
  • Strong analytical skills with the ability to draw conclusions from multiple sources
  • Ability to work independently on assigned tasks and collectively with other coworkers; able to accept direction on given assignments and to handle multiple priorities effectively
  • Must be effective at interfacing with individuals at all levels of the organization
  • Working knowledge of property management, leasing, finance, etc.
  • Must be proficient in Microsoft Word, Outlook, Excel and Internet search engines
  • Ability to network with vendors, sales professionals, and other third parties with Company policy and interests as the foundation of communication

Why you might love working here:

  • Stability – We don’t buy and flip our properties every three years
  • Comprehensive health, vision, dental, and pet insurance
  • 401(k) with a 25% match on the first 15% of contributions
  • Up to 11-weeks of 100% paid short-term disability
  • All expenses paid trip for our four employees of the year and their significant others
  • Challenging problems to solve and a supportive, positive team to collaborate with every single day
  • A corporate office that truly acts as a Support Center to the properties

What Makes Us Different
Although we are a company that is focused on real estate, we recognize that we can’t be great without our people. We are always seeking exceptional people who are looking for more than just a job. Since 1988, our innovative approaches have positioned Eenhoorn as an industry leader. Our comprehensive organizational structure and learning environment empower our team members to take ownership over their careers and make a true difference in our residents’ lives and experiences. Additionally, we are one of the only owner-managed property companies in the area and we think this is pretty awesome.

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to age; appearance; color; gender identity and/or expression; family or parental status; marital, civil union, or domestic partnership status; disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.

Eenhoorn, LLC is proud to be an equal opportunity employer.


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