What are the responsibilities and job description for the Director of Change Management and Communication position at EF Education First?
Location: Boston, MA
Start Date: February 2025
The Role:
EF Educational Tours and Explore America seeks an experienced and results-driven Director of Change Management to join our team. The ideal candidate will possess the necessary qualifications to effectively lead change initiatives, as well as the personal skills required to be an effective leader and communicator. This position will be responsible for developing and implementing the change management strategy for our company, including consulting and driving organizational change.
The Director of Change Management and Communication will have ownership of our change management and communication strategy across a globally diverse team of over 1,000 employees. This role will also be responsible for elevating the engagement and skillset of the organization as we embark on an ambitious modernization and transformation journey, working closely with cross-functional senior leaders and stakeholders to develop and scale best practices. The ideal candidate has demonstrated success leading a diverse organization to achieve meaningful business results, extensive experience managing change and guiding organizations through transformation, and a passion for strategic vision-setting and execution.
What You’ll Do:
Why you’ll love working here:
Work in one of our beautiful offices where you’ll enjoy comprehensive professional development, frequent social programming and employee-run social groups (including our “EFinity” groups: Black@EF, LGBTQ @EF, LatinX@EF, API@EF, Jewish@EF, Indigenous@EF and Parents@EF and more). You can expect:
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience and everything else that makes you unique.
Start Date: February 2025
The Role:
EF Educational Tours and Explore America seeks an experienced and results-driven Director of Change Management to join our team. The ideal candidate will possess the necessary qualifications to effectively lead change initiatives, as well as the personal skills required to be an effective leader and communicator. This position will be responsible for developing and implementing the change management strategy for our company, including consulting and driving organizational change.
The Director of Change Management and Communication will have ownership of our change management and communication strategy across a globally diverse team of over 1,000 employees. This role will also be responsible for elevating the engagement and skillset of the organization as we embark on an ambitious modernization and transformation journey, working closely with cross-functional senior leaders and stakeholders to develop and scale best practices. The ideal candidate has demonstrated success leading a diverse organization to achieve meaningful business results, extensive experience managing change and guiding organizations through transformation, and a passion for strategic vision-setting and execution.
What You’ll Do:
- Develop and implement a comprehensive change management strategy for the organization
- Provide consulting and oversight to ensure organizational change is effectively managed across multiple departments
- Identify and assess the scope of change initiatives and develop plans accordingly
- Monitor and evaluate the progress and success of change management initiatives
- Evaluate existing communication processes across the organization and develop a comprehensive strategy for driving high levels of employee engagement through frequent, effective touchpoints and tactics
- Build strong network of trusted relationships across a geographically diverse organization, leveraging exceptional collaborative skills to get the job done
- At least 5-10 years of experience in the Change Management field, including experience with change management methodology, tools and techniques
- Experience guiding or supporting an organization through modernization/transformation
- Excellent stakeholder management skills, with a proven ability to build relationships and drive change across different levels of an organization
- Outstanding communication and presentation skills
- Highly detail-oriented and organized with a strong ability to multitask and prioritize effectively
Why you’ll love working here:
Work in one of our beautiful offices where you’ll enjoy comprehensive professional development, frequent social programming and employee-run social groups (including our “EFinity” groups: Black@EF, LGBTQ @EF, LatinX@EF, API@EF, Jewish@EF, Indigenous@EF and Parents@EF and more). You can expect:
- Paid international travel at least once a year (more as you grow with us)
- Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts
- Four weeks paid vacation your first year and nine paid holidays
- 25% company match on your 401(k)
- Excellent medical, dental, and vision coverage, along with life and disability insurance
- Wellness benefits and a yearly fitness reimbursement
- EF program discounts including travel, language schools, childcare, and more
- Dependent care, healthcare, and commuter flexible spending accounts (FSAs)
- Discounts at local venues and businesses
- Explore the world with discounts on hotels, flights, rental cars, as well as paid travel
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience and everything else that makes you unique.
Salary : $110,000
