What are the responsibilities and job description for the Flight Support Specialist position at EF Education First?
The Role
EF High School Exchange Year sponsors international high school students who spend a semester or academic year living with host families across the United States. In order to bring their dreams to reality, we first have to grow and maintain our large network of volunteer host families who open their hearts and homes to these brave students. That's where you come in.
You will directly manage the process of matching international exchange students with volunteer host families living in your region of the US. You will do this by successfully managing, motivating and coaching a team of local coordinators as they work in their communities across the US to recruit new host families, engage with local schools, and promote the ideas and values of exchange. Once a family is found, you will work to match them with a student and assist with various administrative responsibilities to ensure a high quality experience for all participants. You will constantly be working towards meeting and surpassing individual and team goals as you look to grow our presence within your region's schools and communities.
Tell me more...
Our Regional Placement Managers are able to build strong relationships with a large group of coordinators, learn the ins-and-outs of their region's geography and school policies, and know how to coach, encourage and strategize to help others reach their goals. Having experience managing a sales pipeline is helpful, as is a competitive streak, an entrepreneurial spirit, and a love for tackling challenges head on.
A demonstrated ability to produce results, stay organized and inspire others will help you to build strong connections with our local coordinators and your colleagues. Yes, we are goal-oriented achievers, but we also value collaboration and teamwork, especially in overcoming obstacles and solving problems in a fast-paced environment.
About you
People from all different professional and educational backgrounds have thrived in this role and we believe that there is no such thing as a “perfect” candidate; so, if any of the below statements resonate with you, please apply!
- Bachelor’s degree or commensurate experience
- 3 years of previous experience in related field (such as sales, volunteer management, recruitment, etc.)
- You love the challenge and excitement of hitting goals, and you are a positive team player even when the pressure is on
- You are a natural networker and great communicator
- You are capable of building and maintaining strong relationships across a variety of different audiences, and have experience working with people from different backgrounds and cultures
- You have the ability to travel 2-4 times per year to participate in hands-on recruitment, training and team events
- You have a strong work-ethic, a high level of personal accountability, and the ability to work well both individually and in a team environment
- You have the ability to motivate others with your passion, positivity, and desire to help people grow and achieve their goals
Why you’ll love working here: Perks, Benefits, and more!
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.
In addition, you can expect:
- Paid International Business Travel opportunities
- Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per week
- Commitment to professional growth: robust monthly calendar of trainings and workshops
- Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits including onsite classes and a yearly fitness reimbursement
- Frequent social and learning events, including access to our employee-run “EFinity” groups
- Robust Employee Assistance Program
- Tuition reimbursement
- Tenure-based sabbatical eligibility
- EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
- Discounts at local venues and businesses
