What are the responsibilities and job description for the Product Development and Operations Co-Op position at EF Education First?
Job Description
EF Education First is excited to offer a Cooperative Education Program (co-op) in partnership with a student’s college or university, giving students the opportunity to align their academic and future career goals with full time or part time work experience for a select period of time.
EF offers a multitude of co-ops across our travel, language, and education businesses in sales, customer service, operations, finance, and marketing.
Product Development and Operations Co-Op
Start Date: 7/8/2025
End Date: 12/18/2025
Rate: $21/hour
Full Time, Hybrid in Washington DC, 40 Hours/week
EF Explore America
The Role And Responsibilities
As a Product Development and Operations Co-Op, you will be an integral part of both the Product Design Team and the Production Team, supporting the research and design of tour itineraries as well the production of individual tours as they prepare to hit the road. You are a curious mind with an interest in understanding all that goes into creating quality and customer-centric products, you have a knack for cranking through a myriad of tasks, and you are a team player ready to jump in where needed.
Specific Responsibilities Include
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.
EF Co-Op Program
EF’s co-op program is designed specifically to provide you with real opportunities that lead to a real impact in your professional career. As an EF co-op, you’ll participate in professional development workshops, meet people from all over the world, and have fun while driving projects that you’ll be proud of.
REAL IMPACT – Our work has a direct impact on making the world a better and more understanding space. Get to know your customers as individuals, and provide fun, educational experiences that truly transform lives.
LIMITLESS POTENTIAL – Build your network of leaders, mentors, and peers. We’re purpose built to encourage entrepreneurialism and make it easier for people to take ownership of their ideas and to tun with them.
VIBRANT CULTURE – Be surrounded and supported by smart, driven, and friendly people who genuinely enjoy coming to work each day. At EF, you’re a part of a vibrant international community.
About EF Education First
Some companies are in the Business of Technology.
Others are in the Business of Finance…Sports…Or Soft Drinks.
At EF, we’re in a different kind of business.
One that’s a little less tangible, and a lot more important.
We’re in the Business of Understanding.
For over 60 years we’ve been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You’ll find us working across more than 50 countries, with offices in some of the world’s greatest cities - each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.
EF Explore America
One of the 18 divisions of Education First, EF Explore America is primarily focused on domestic student travel, designing and delivering educational tours for middle and high school students from across the country. These academically rich tours range from 3-10 days, with the highest volume of teachers and students traveling along the Eastern Seaboard. Itineraries are designed to target a range of themes and concepts that include but are not limited to: U.S History and Civics, STEM, Arts and Humanities, Language and Culture, and Service Learning. The top two destinations (by traveler volume) are Washington D.C. and New York City, respectively. Other key locations include California, U.S. National Parks in Utah & Arizona, Puerto Rico, Hawaii, as well as several Canadian cities.
EF Education First is excited to offer a Cooperative Education Program (co-op) in partnership with a student’s college or university, giving students the opportunity to align their academic and future career goals with full time or part time work experience for a select period of time.
EF offers a multitude of co-ops across our travel, language, and education businesses in sales, customer service, operations, finance, and marketing.
Product Development and Operations Co-Op
Start Date: 7/8/2025
End Date: 12/18/2025
Rate: $21/hour
Full Time, Hybrid in Washington DC, 40 Hours/week
EF Explore America
The Role And Responsibilities
As a Product Development and Operations Co-Op, you will be an integral part of both the Product Design Team and the Production Team, supporting the research and design of tour itineraries as well the production of individual tours as they prepare to hit the road. You are a curious mind with an interest in understanding all that goes into creating quality and customer-centric products, you have a knack for cranking through a myriad of tasks, and you are a team player ready to jump in where needed.
Specific Responsibilities Include
- Conducting customer, supplier, and market research and presenting findings to Product Designers to support the design of new tour itineraries and aid in creating solutions to existing itinerary problems
- Collaborate with Product Designers to analyze and evaluate key performance indicators related to design success
- Creating and publishing customer- and sales-facing itinerary documents and websites to ensure itinerary clarity
- Assisting the Production team in pre-departure tour itinerary production tasks including auditing itinerary components, supplier information, and past customer feedback
- Supporting the Production team with systems task related to reviewing itinerary templates, updating supplier information, and making itinerary changes
- Managing and/or assisting in various projects for the entire Product Design or Production team, as needed.
- Supporting on supplier visits to DC area attraction partners and Tour Director meetings as opportunities arise
- You know how to navigate in a Windows OS and can complete basic tasks in Microsoft Outlook, Microsoft Excel, and Adobe Acrobat.
- You also have a willingness to learn new systems
- You are highly proactive and organized in a fast-paced environment, capable of managing multiple projects, prioritizing your time, and meeting long- and short-term deadlines.
- You have immense attention to detail and strive to get things right the first time.
- You are an effective communicator and can adapt to a wide variety of audiences.
- You are the perfect balance of quick learner and resourceful executor, knowing when to ask questions and when to use your prior knowledge to make decisions.
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.
EF Co-Op Program
EF’s co-op program is designed specifically to provide you with real opportunities that lead to a real impact in your professional career. As an EF co-op, you’ll participate in professional development workshops, meet people from all over the world, and have fun while driving projects that you’ll be proud of.
REAL IMPACT – Our work has a direct impact on making the world a better and more understanding space. Get to know your customers as individuals, and provide fun, educational experiences that truly transform lives.
LIMITLESS POTENTIAL – Build your network of leaders, mentors, and peers. We’re purpose built to encourage entrepreneurialism and make it easier for people to take ownership of their ideas and to tun with them.
VIBRANT CULTURE – Be surrounded and supported by smart, driven, and friendly people who genuinely enjoy coming to work each day. At EF, you’re a part of a vibrant international community.
About EF Education First
Some companies are in the Business of Technology.
Others are in the Business of Finance…Sports…Or Soft Drinks.
At EF, we’re in a different kind of business.
One that’s a little less tangible, and a lot more important.
We’re in the Business of Understanding.
For over 60 years we’ve been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You’ll find us working across more than 50 countries, with offices in some of the world’s greatest cities - each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.
EF Explore America
One of the 18 divisions of Education First, EF Explore America is primarily focused on domestic student travel, designing and delivering educational tours for middle and high school students from across the country. These academically rich tours range from 3-10 days, with the highest volume of teachers and students traveling along the Eastern Seaboard. Itineraries are designed to target a range of themes and concepts that include but are not limited to: U.S History and Civics, STEM, Arts and Humanities, Language and Culture, and Service Learning. The top two destinations (by traveler volume) are Washington D.C. and New York City, respectively. Other key locations include California, U.S. National Parks in Utah & Arizona, Puerto Rico, Hawaii, as well as several Canadian cities.
Salary : $21
