Residence Manager

EF is the world’s leading educational travel provider with 60 years of experience. With our International Summer Schools, we offer young learners the opportunity to travel to one of our international language campuses in North America, for one week up to one year, improving their English language skills in a robust program while participating in a full-activity program of sports, excursions, and lots more!

About the role

In this role, you will have responsibility for the smooth running of the residence and ensure a high level of customer service and student satisfaction. Please note that the role is on a rotation basis and one can expect to work from Tuesday-Saturday or Sunday to Thursday.

Your key tasks will consist of, but not be limited to:

• Welcome groups each weekend and host orientation meetings
• Scheduling work hours & managing the RA team onsite
• Liaising / daily communicating with international group leaders
• Planning and managing arrivals and departures
• Assigning duties and schedule to RAs to ensure cover at all times in line with staff student ratio and nightly curfew checks are carried out
• Assigning RAs to evening student social activities
• Liaising closely with catering, residence suppliers, leaders and school staff
• Reviewing residence reports and following up with relevant team/ partners
• Ensuring accommodation meets high standards of quality, cleanliness, and comfort
• Ensuring a consistently high quality of meals
• Coordinating and reporting damage checks to school residence coordinator
• Supporting students’ welfare and discipline. Pro-active approach to maintain standards of respect for community, property and meets with students who are in violation of the residence rules, writes a warning letter up for them to sign (Any serious violations or second-time offenders are handled directly by the Director of Student Services/ Executive Director due to severity).
• Dealing with problems and emergency situations should they arise
• Other duties as assigned by Director of Student Services
• Being on emergency call on rotation and assigning schedule to RAs

Requirements

• Proven management skills
• Flexible, problem solver with excellent communication skills
• Organized with a high level of attention to detail.
• Self-motivated, work under own initiative.
• Have the right to live and work in the country of employment.
• Complete fluency in English.
• Attend a training weekend before your contract commencing.
• Must be over the age of 21, background check will be carried out
• Bachelor’s Degree

Employment period

May - August, 2025, Temporary Full-time. For the right candidate, the position may lead to permanent employment at the EF year-round school in Santa Barbara.

Earnings

$25/ hour Room & Half Board

Why you’ll love working here:

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

About EF Language Abroad

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and/or reference checks, as applicable.

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance….Sports…Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.